Assistant Manager

Greene King; Stratford-upon-Avon; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Pension

Brand discounts

Employee support

Maternity/paternity policies

Menopause friendly

Inns and hotels discount

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King in Stratford-upon-Avon is seeking an Assistant Manager to join the busy pub management team. You will lead by example, drive excellent customer experiences, and support the General Manager in daily operations.

You’ll bring people skills, a passion for hospitality, and the ability to adapt to a fast-paced shift while maintaining safety and high standards.

Qualifications

• Deliver amazing experiences for customers.
• Strong communication and leadership skills.
• Ability to manage teams and training.
• Think on your feet and adapt during busy shifts.
• Attention to detail and uphold high standards.
• Sufficient spoken and written English; allergen controls understood.
• Eligible for Personal Licence (training provided if needed).

Responsibilities

• Support the General Manager in day-to-day running.
• Lead the team to deliver great customer experiences.
• Act as a role model and assist with training and development.
• Uphold brand standards and safety for customers and staff.

Skills

People leadership

Communication

Customer service

Team training

Multitasking

Tools

Point of sale systems

Job description

• Salary for Advertising: £32,000 - £36,000 + Bonus

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.

Job Description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

Now this one

What you’ll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you’ll bring...

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• As this role may involve covering the business in the General Manager’s absence, you’ll need to be eligible to hold a Personal Licence. You don’t need to have one when you apply. If you’re successful, Greene King will support you through the process of obtaining your licence.#LI-CA1

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Job Location