Assistant Manager

Hopeandanchor; England; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Career progression toward GM

Fully funded apprenticeships

20% discount on Young's pubs

30% discount on overnight stays

Share Save Scheme

Free meals

28 days holiday

Company pension

Job summary

Hope and Anchor is seeking an Assistant Manager to lead a vibrant team in a busy, wet‑lead pub environment. You will manage front‑line operations with a hands‑on approach, ensuring excellent service and staff development.

You will inspire the ranks, handle incidents as they arise, and support the pub’s continued success through training and pro‑active leadership, including obtaining a personal license if needed.

Qualifications

• Experience leading a busy, wet‑lead venue.
• Genuine passion for exceptional customer service and team training.

Responsibilities

• Lead and inspire a team in a busy pub environment.
• Handle incidents calmly and in line with policy.
• Contribute to training and development of staff.

Skills

Team leadership

Customer service

Personal license

Job description

Assistant Manager

We are looking for a dynamic assistant manager to help lead an awesome team of rogues and renegades at our iconic sports and party bar.

The right candidate will have experience leading a team in a similarly busy, wet‑lead venue. This is a lead from the front position and we expect you to be able to get in the trenches and inspire the team. You will be required to have or obtain a personal license and be comfortable handling incidents as they crop up. Any experience with business sheets, ordering and stock‑taking is a definite plus.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.