Assistant Manager

Coach and Horses, Barnes; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

20% discount in Young's pubs

30% discount on overnight stays in PUb

Share Save Scheme

Free Meals

28 Days holiday per year

Company Pension Scheme

Job summary

The Coach and Horses in Barnes is seeking an Assistant Manager to lead our team and drive a guest‑focused service culture in a busy pub environment.

You will mentor staff, manage shifts, and ensure smooth daily operations while upholding brand standards. This role offers clear paths to progression and ongoing development within our pub group.

Qualifications

• Experience in a supervisory or assistant management role in hospitality.
• Strong customer service mindset with people leadership abilities.
• Proactive approach to training and developing a team.
• Commitment to a career in hospitality and continuous growth.

Responsibilities

• Lead and manage daily operations of the pub to deliver consistent service.
• Provide exceptional customer service and ensure guest satisfaction.
• Coach, train and develop team to uphold high standards and knowledge base.
• Support career development and internal progression within the team.

Skills

Team leadership

Customer service

Proactive

Hospitality

Job description

Assistant Manager

The Coach and Horses on Barnes high street is a traditional British pub, with a large beer garden perfect for hot summer days.

We have a team of friendly and hard working people, who will welcome you in like family, and train you in everything you need to be successful in your hospitality career.

Whether you are looking for part time, or seasonal work, we are always looking to grow our family and support people in their development.

The General Manager has 2 wonderfully playful Pembrook Corgis, who are always on hand to put a smile on your face after a busy day in the garden.

We look forward to welcoming you into our Coach and Horses family.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.