Assistant Manager

Harrods Limited; Chester; On-site; GBP 26,000 - 34,000; Full time

Job summary

Harrods Limited in Chester is recruiting an Assistant Manager for our H beauty team. You will lead and develop a close-knit team, drive excellent service, and deliver our vision of the Art of the Possible in beauty retail.

As a floor-focused leader, you'll spot talent, collaborate with your Sales Manager and other functions on projects, and ensure operations, safety and visual standards are upheld to inspire customers and colleagues alike.

Qualifications

• Strong retail management background with beauty experience preferred.
• Proven track record of leading large teams.
• Ability to seek feedback from stakeholders for continuous improvement.

Responsibilities

• Lead and develop a high-performing store team on the floor.
• Collaborate with Sales Manager and other functions on projects.
• Ensure adherence to operational and safety standards.

Skills

Retail management

Team leadership

Customer service

Job description

We're currently looking for an Assistant Manager to join our welcoming and close-knit H beauty team in Chester.

Harrods is bringing more magic, innovation, and theatre to the beauty market through our H beauty standalone stores across the UK. H beauty is no normal beauty hall, with interactive playtables to try on the latest products, a Harrods gift shop, and a big pink bear for your Instagram pictures; we are focussed on the experience our customers have when they walk through our doors.

About the Role

As an exceptional leader, you will be responsible for building an exceptional team. You will work to achieve and deliver our Business vision of the \"Art of the Possible\" in the beauty world. You'll inspire your team to take pride in operational processes including visual standard and back of house.

Being a relationship led leader, you will be a great spotter of talent, bringing in the right people to deliver the best service to our customers and beyond, with a passion for people development to bring new talent through to be the managers of tomorrow.

You will also collaborate with your Sales Manager and other business functions to coordinate and manage exciting projects.

About You

You will have a strong retail management background (beauty industry experience is desirable but not essential) and a proven track record of leading large teams. You will be a relationship led leader, ensuring all colleagues feel valued, included, and help your team to be their best. Communication doesn't stop with your team, and you will actively seek constructive feedback for continuous improvement from your business stakeholders.

You will also:

• Be a relationship led manager who likes being on the floor with your colleagues helping your team to be their best.
• Be resilient in this role is key, you will work to actively seek constructive feedback for continuous improvement from your store stakeholders.
• Be self-aware and comfortable operating in ambiguity. It's a new concept, we are evolving as we work.
• Have an appreciation of and adherence to operational and safety standards
• Be experienced in creative presentation of products or services.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic stores one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Additional Information:

Time Type:
Permanent

Department:
Beauty Retail & Services (Stefano Sacchettini)