Category Lead - Makeup

Harrods; Glasgow; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary starting at £30,263 plus comms

Company pension

22 days holiday

Birthday off

In-store discount up to 33%

Season ticket loan

Job summary

Harrods H Beauty Glasgow is seeking a category leader who will deliver trade targets and educate customers on premium beauty routines. You will be an ambassador for the Harrods Standard, sharing updated product knowledge and leading trainings for the wider team and our buying partners.

You will oversee stock operation for your category, closely collaborating with the operations team to maintain an accurate stock file at all times.

Qualifications

• Beauty-obsessive and a natural people-person.

Responsibilities

• Deliver on trade targets and educate customers on the best beauty products and routines.
• Be an ambassador across the store for the Harrods Standard and share updated product knowledge.
• Lead trainings for the wider team and our buying partners.
• Oversee stock operation for your category, liaising with the operations team to keep stock files accurate.

Job description

H beauty is no normal beauty hall, with interactive playtables to try on the latest products, a Harrods gift shop, and a big pink bear for your Instagram pictures; we are focussed on the experience our customers have when they walk through our doors. Leading a category, you will provide world class customer service, and role model our Harrods Values with a can-do attitude. You strive to deliver above and beyond for your customers and colleagues every day. You always keep ahead of the game, researching new products before they launch, becoming well versed and ready to share your exceptional product knowledge. You love keeping up to date with the latest beauty trends, especially within your Category space.

About the Role

You will be accountable for delivering on trade targets and educating our valued customers on the best beauty products and routines. You will be an ambassador across the store for the Harrods Standard, The Beauty of Selling and be a go-to person for updated product knowledge and new brand/product launches. With this knowledge, you will be key in sharing trainings with the wider team as well as the in store management team and our buying partners. You will oversee the stock operation for your category, closely collaborating with the operations team to achieve and maintain an accurate stock file at all times.

In return, you’ll enjoy a package that includes:

• salary starting at £30,263 plus commission
• a company pension
• 22 days’ holiday
• your birthday off
• up to 33% in-store discount (including across our restaurants)
• a season ticket loan

About You

You will be beauty-obsessive. As a natural people-person you will be driven and motivated by helping others achieve our combined mission. You will be equally customer centric and excited by results - having perfected the art of delivering exceptional customer service alongside consistently achieving and exceeding sales targets. You will be continually learning and exploring new beauty trends and will be eager to share this with your colleagues.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic stores one of the world’s most inspiring shopping experiences.

Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Additional Information:

Time Type: Permanent Department: H Beauty Glasgow (Karen Wong Smith) As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.