Assistant Manager

Zachary Daniels; Chesham; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Commission

Daytime trading

Structured training

Career progression

Staff discount

Extra holiday

Parental leave

Free parking

Job summary

Zachary Daniels is seeking an experienced Assistant Manager for a premium fashion retail store in Chesham. The role focuses on leading a customer-centric team to deliver exceptional service while driving commercial performance.

You'll manage day-to-day store operations, develop staff, and ensure standards of presentation and customer experience are consistently high. A commission scheme and benefits accompany a daytime trading pattern.

Qualifications

• Experience in a supervisory/assistant managerial role within retail.
• Strong track record of sales growth and KPI delivery.
• Excellent leadership and people development skills.
• Hands-on management style with ability to motivate and inspire.

Responsibilities

• Lead, motivate and develop a high-performing retail team focused on customer service and results.
• Drive overall commercial performance by increasing sales, productivity and KPIs.
• Deliver personalised customer experiences that are engaging and professional.
• Coach and train the team with regular feedback and performance management.
• Recruit, onboard and build a talent pipeline for succession and growth.
• Lead from the shop floor during peak periods and model best practice.
• Analyse store performance using reports and data to identify opportunities.
• Maintain high standards across store operations, compliance and visual presentation.

Skills

Retail leadership

People development

Customer service

KPI achievement

Coaching

Job description

Assistant Manager | Premium Retail | Chesham | Up to £13.50ph + Commission + Benefits

An exciting opportunity has become available for an experienced Assistant Manager to lead a customer-focused fashion retail store. This role is perfect for a commercially driven retail leader who thrives on developing people, creating exceptional customer experiences, and delivering strong commercial performance.

Working with a passionate and engaged team, you'll take ownership of all aspects of the store, balancing sales performance with outstanding service while creating an environment where both customers and colleagues feel valued.

What you'll be doing as Assistant Manager:

• Lead, motivate and develop a high-performing retail team, fostering a positive environment centred on customer service and achieving results.
• Take ownership of overall commercial performance by driving sales, productivity and key performance indicators.
• Deliver an exceptional personalised customer experience, ensuring every interaction is engaging, memorable and professional.
• Support team growth through ongoing coaching, regular feedback, training and effective performance management.
• Attract, recruit and onboard new colleagues while building a strong talent pipeline for future development opportunities.
• Set the example by leading from the shop floor, offering hands‑on support during peak trading periods and modelling best practice.
• Analyse store performance using reports and commercial data to identify opportunities and drive continuous improvement.
• Maintain consistently high standards across store operations, compliance and visual presentation.

About you:

You'll be an experienced retail manager with a proven ability to lead successful teams within a customer-focused environment. You enjoy coaching others, thrive in a fast-paced setting, and understand how to combine exceptional service with commercial results.

You'll also have:

• Previous experience as a Supervisor, Assistant Manager or equivalent leadership role within retail.
• A strong track record of delivering sales growth and achieving KPIs.
• Excellent leadership and people development skills.
• A positive, hands‑on management style with the ability to motivate and inspire others.
• Strong organisational skills and a proactive approach to problem solving.
• Outstanding communication and relationship-building skills.
• A flexible approach to weekend working.

Assistant Manager Benefits:

• Rewarding commission scheme
• Daytime trading only
• Structured training and ongoing development
• Genuine opportunities for career progression
• Staff discount
• Option to purchase extra holiday
• Enhanced parental leave
• Free parking