Assistant Loss Prevention Manager (Scotland)

The Range; City of Edinburgh; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Paid mileage and travel time

28 days holidays including public

Staff discount up to 25%

Cafe discount up to 20%

SIA License Exempt

Free parking

Company pension

Progression opportunities

Job summary

The Range is seeking an Assistant Loss Prevention Manager to cover stores across Scotland, including Edinburgh and surrounding areas. You will lead a team of covert and uniform security personnel, deliver LP training, and help reduce stock loss while protecting people and assets.

You will work with Retail Area Managers and Store Managers, provide incident reports, and support investigations as needed. A full driving license and flexible availability are required.

Qualifications

• Strong interpersonal and communication skills to support store colleagues and managers.
• High initiative with the ability to consult, involve or direct others.
• Clear written guidance and feedback to teams.
• Attention to detail and strong administrative skills.
• Ability to plan and organise priorities under pressure.

Responsibilities

• Provide coaching and data insights to store teams to help achieve stock loss targets.
• Travel to focus stores to assess risk and implement improvements.
• Conduct LP health checks for process compliance and enhancements.
• Support stores with theft incidents, investigations and reporting as needed.
• Recruit, line-manage and develop Store Detectives and Uniform Officers.
• Generate detailed incident reports to aid prosecutions and build stakeholder relationships.
• Support new store openings and set-ups.

Skills

Interpersonal communication

Initiative

Written communication

Attention to detail

Time management

Computer literacy

Job description

Assistant Loss Prevention Manager (Scotland)

Due to our continued ongoing success, we are seeking to appoint an Assistant Loss Prevention Manager who will cover the following stores in and around the area as well as further afield as needed to support the business. Aberdeen, Ayr, Dundee, East Kilbride, Edinburgh, Craigleith Park, Falkirk, Glasgow, Greenock, Great Western, Inverness, Kilmarnock, Livingston, Paisley, Perth, Pollockshaws, Wishaw. Reporting to a Regional LP Manager, you will work collaboratively with retail Area Managers and Store Managers to help reduce stock loss and improve profitability. You will also support our retail colleagues with Loss Prevention training and awareness. This role includes leading a team of covert and uniform security personnel within your area. You will deliver training and development of your security team and ensure they are effectively deployed to our high-risk stores to identify and apprehend offenders for theft, while always being professional when dealing with conflict.

Accountabilities

• Provide coaching, insight, and advice to store colleagues, store managers and Area Managers to support them in achieving stock loss targets.
• Travelling to and spending time in focus stores proportionate to the stock loss risk they represent.
• Conduct store LP Health Checks to support process compliance and improvements.
• Provide store managers and other partners with data insight to help them understand opportunities.
• Supporting Regional LP Managers, Area Managers and stores with theft incidents, major incidents and investigations as needed.
• Identifying, deterring, detaining, and dealing with shoplifting offenders in a safe and professional manner.
• Completing surveillance operations across the retail / distribution network.
• Performing recruitment, line management, training, and development responsibilities for Store Detectives and Uniform Officers within own area as well as supporting other areas as needed.
• Generate detailed incident reports and collate evidence to support criminal prosecutions.
• Building relationships with internal stakeholders and external agencies.
• Attending and supporting new store set-up and openings.

Knowledge and Competencies

To succeed in this role, you will be expected to:

• Have good interpersonal and communication skills. Communicate in such a way that key messages cannot be missed.
• Have a high degree of initiative.
• Understand when to consult, involve or direct others.
• Have high quality written skills to deliver actionable guidance and feedback.
• Think clearly and quickly about issues and identify critical information.
• Project confidence when faced with challenges.
• Pay attention to detail and have good administration skills.
• Work well under pressure to meet deadlines and to be able to deal with several tasks simultaneously by planning and organizing priorities.
• Computer literate.

Hours / Requirements

• Full time permanent contract, 44 hours per week.
• Must be fully flexible working 5 days out of 7 (early/late/weekend essential to the role).
• Full driving license with own reliable transport REQUIRED.

Benefits

• Competitive salary.
• Paid mileage and travel time.
• 28 day’s holidays (inclusive of public holidays).
• Up to 25% staff discount in all Range and wilko stores.
• Up to 20% discount from our instore café’s.
• SIA License Exempt.
• Free parking.
• Company pension.
• Progression and development opportunities.