Assistant Loss Prevention Manager (South Wales)

The Range; Cardiff; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Paid mileage and travel time

28 days holidays

Staff discount 25%

Discount in-store cafés 20%

SIA License Exempt

Free parking

Company pension

Progression opportunities

Job summary

The Range is seeking an Assistant Loss Prevention Manager to cover South Wales stores including Bridgend, Cardiff, and surrounding areas. You will lead a team of covert and uniform security personnel, deliver training, and support regional LP management to reduce stock loss and improve profitability.

This full-time role (44 hours/week) requires a valid driving licence and flexible working across 5 days out of 7, with travel across focus stores as required. Competitive benefits apply.

Qualifications

• Excellent interpersonal and communication skills to ensure key messages are clear.
• High initiative and the ability to cope with multiple tasks under pressure.
• Know when to consult, involve or direct others and deliver concise guidance.
• Strong written skills to provide actionable feedback and reports.
• Ability to think clearly, identify critical information and act confidently.

Responsibilities

• Provide coaching and advice to store teams and area managers on stock loss targets.
• Travel to focus stores and conduct LP health checks and incidents investigations as needed.
• Generate incident reports and collate evidence for prosecutions.
• Recruit, line-manage, train, and develop store detectives and officers in your area.
• Lead a team of covert and uniform security personnel in high-risk stores.

Skills

Interpersonal communication

Initiative

Know when to consult

Written communication

Critical thinking

Confident under pressure

Attention to detail

Computer literacy

Job description

Assistant Loss Prevention Manager (South Wales)Due to our continued ongoing success, we are seeking to appoint an Assistant Loss Prevention Manager who will cover the following stores in and around the area as well as further afield as needed to support the business. Bridgend, Brynmawr, Cardiff, Carmarthen, Culverhouse Cross, Cwmbran, Cwmdu, Haverfordwest, Hereford, Llanelli, Neath, Newport, Stroud, Swansea, Worcester Reporting to a Regional LP Manager, you will work collaboratively with retail Area Managers and Store Managers to help reduce stock loss and improve profitability. You will also support our retail colleagues with Loss Prevention training and awareness. This role includes leading a team of covert and uniform security personnel within your area. You will deliver training and development of your security team and ensure they are effectively deployed to our high-risk stores to identify and apprehend offenders for theft, while always being professional when dealing with conflict.

Accountabilities

• Provide coaching, insight, and advice to store colleagues, store managers and Area Managers to support them in achieving stock loss targets.
• Travelling to and spending time in focus stores proportionate to the stock loss risk they represent.
• Conduct store LP Health Checks to support process compliance and improvements.
• Provide store managers and other partners with data insight to help them understand opportunities.
• Supporting Regional LP Managers, Area Managers and stores with theft incidents, major incidents and investigations as needed.
• Identifying, deterring, detaining, and dealing with shoplifting offenders in a safe and professional manner.
• Completing surveillance operations across the retail / distribution network.
• Performing recruitment, line management, training, and development responsibilities for Store Detectives and Uniform Officers within own area as well as supporting other areas as needed.
• Generate detailed incident reports and collate evidence to support criminal prosecutions.
• Building relationships with internal stakeholders and external agencies.
• Attending and supporting new store set-up and openings.

Knowledge and Competencies

• Have good interpersonal and communication skills. Communicate in such a way that key messages cannot be missed.
• Have a high degree of initiative.
• Understand when to consult, involve or direct others.
• Have high quality written skills to deliver actionable guidance and feedback.
• Think clearly and quickly about issues and identify critical information.
• Project confidence when faced with challenges.
• Pay attention to detail and have good administration skills.
• Work well under pressure to meet deadlines and to be able to deal with several tasks simultaneously by planning and organizing priorities.
• Computer literate.

Hours / Requirements

• Full time permanent contract, 44 hours per week.
• Must be fully flexible working 5 days out of 7 (early/late/weekend essential to the role).
• Full driving licence with own reliable transport REQUIRED.

Benefits

• Competitive salary.
• Paid mileage and travel time.
• 28 day’s holidays (inclusive of public holidays).
• Up to 25% staff discount in all Range and wilko stores.
• Up to 20% discount from our instore café’s.
• SIA License Exempt.
• Free parking.
• Company pension.
• Progression and development opportunities.