Assistant Loss Prevent Manager (Hampshire/Dorset)

The Range; Southampton; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Mileage allowance

28 days holiday

Staff discount 25%

Café discount 20%

SIA License Exempt

Free parking

Company pension

Career progression

Job summary

The Range is seeking an Assistant Loss Prevention Manager to oversee security operations across stores in Hampshire and Dorset. You will lead a team of covert and uniform security personnel, deliver LP training, and collaborate with Area Managers to reduce stock loss and improve profitability.

You will travel to focus stores, conduct LP health checks, and provide data-driven insights to store managers. A proactive leader with strong communication and decision-making skills is required.

Qualifications

• Have good interpersonal and communication skills.
• Have a high degree of initiative.
• Understand when to consult, involve or direct others.
• Have high quality written skills to deliver actionable guidance and feedback.
• Think clearly and quickly about issues and identify critical information.
• Project confidence when faced with challenges.
• Pay attention to detail and have good administration skills.
• Work well under pressure to meet deadlines and to be able to deal with several tasks simultaneously by planning and organizing priorities.
• Computer literate.

Responsibilities

• Provide coaching, insight, and advice to store colleagues and managers to support stock loss targets.
• Travel to focus stores and spend time in risk stores as needed.
• Conduct LP Health Checks to support process compliance and improvements.
• Provide data insight to store managers to understand opportunities.
• Support Regional LP Managers and stores with theft incidents and investigations.
• Identify, detain, and deal with shoplifting offenders in a safe, professional manner.
• Perform surveillance across the retail network.
• Recruit, line-manage, train Store Detectives and Uniform Officers.
• Generate incident reports and evidence to support prosecutions.
• Build relationships with internal stakeholders and external agencies.
• Attend and support new store set-ups and openings.

Skills

Interpersonal skills

Initiative

Communication

Written skills

Critical thinking

Confidence

Attention to detail

Time management

Computer literacy

Job description

Assistant Loss Prevent Manager (Hampshire/Dorset)

Due to our continued ongoing success, we are seeking to appoint an Assistant Loss Prevention Manager who will cover the following stores in and around the area as well as further afield as needed to support the business. Alphington, Antelope Park, Blandford Forum, Bournemouth, Christchurch, Dolphin Centre Poole, Exeter, Exmouth, Gosport, Newton Abbott, Paignton, Portsmouth, Southampton, Torquay Reporting to a Regional LP Manager, you will work collaboratively with retail Area Managers and Store Managers to help reduce stock loss and improve profitability. You will also support our retail colleagues with Loss Prevention training and awareness. This role includes leading a team of covert and uniform security personnel within your area. You will deliver training and development of your security team and ensure they are effectively deployed to our high-risk stores to identify and apprehend offenders for theft, while always being professional when dealing with conflict.

Accountabilities

• Provide coaching, insight, and advice to store colleagues, store managers and Area Managers to support them in achieving stock loss targets.
• Travelling to and spending time in focus stores proportionate to the stock loss risk they represent.
• Conduct store LP Health Checks to support process compliance and improvements.
• Provide store managers and other partners with data insight to help them understand opportunities.
• Supporting Regional LP Managers, Area Managers and stores with theft incidents, major incidents and investigations as needed.
• Identifying, deterring, detaining, and dealing with shoplifting offenders in a safe and professional manner.
• Completing surveillance operations across the retail / distribution network.
• Performing recruitment, line management, training, and development responsibilities for Store Detectives and Uniform Officers within own area as well as supporting other areas as needed.
• Generate detailed incident reports and collate evidence to support criminal prosecutions.
• Building relationships with internal stakeholders and external agencies.
• Attending and supporting new store set-up and openings.

Knowledge and Competencies

• Have good interpersonal and communication skills. Communicate in such a way that key messages cannot be missed.
• Have a high degree of initiative.
• Understand when to consult, involve or direct others.
• Have high quality written skills to deliver actionable guidance and feedback.
• Think clearly and quickly about issues and identify critical information.
• Project confidence when faced with challenges.
• Pay attention to detail and have good administration skills.
• Work well under pressure to meet deadlines and to be able to deal with several tasks simultaneously by planning and organizing priorities.
• Computer literate.

Hours / Requirements

• Full time permanent contract, 44 hours per week.
• Must be fully flexible working 5 days out of 7 (early/late/weekend essential to the role).
• Full driving license with own reliable transport REQUIRED.

Benefits

• Competitive salary.
• Paid mileage and travel time.
• 28 day’s holidays (inclusive of public holidays).
• Up to 25% staff discount in all Range and wilko stores.
• Up to 20% discount from our instore café’s.
• SIA License Exempt.
• Free parking.
• Company pension.
• Progression and development opportunities.