Assistant Hotel Manager — Lead Teams & Guest Experience

Travelodge Hotels Limited

St Albans

On-site

GBP 29,000 - 36,000

Full time

7 days ago
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Benefits offered by this job

£29,000 (Full Time Equivalant)
Annual bonus up to 13%
Flexible and part time working hours
50% discount on rooms plus food anddr
Discounts for friends and family with
£50 voucher on each work anniversary
28 days annual leave (incl. bank hols)
High street retailer and mobile phone
Pension scheme totalling 8% (employer

Job summary

Travelodge Hotels Limited is seeking an Assistant Hotel Manager for Travelodge St Albans City Centre. The role is offered on a Full Time or Part Time basis and involves leading, coaching and motivating hotel teams to deliver outstanding customer experiences.

You will recruit, induct and develop staff, ensure food and beverage standards, manage KPIs and oversee operations, including safety, banking and rotas, while driving engagement through incentive schemes.

Responsibilities

  • Lead, coach and motivate hotel teams
  • Develop personal development plans with team members
  • Recruit and induct new staff with warm welcome
  • Ensure food prepared to brand standard (Bar Cafe hotels)
  • Maximise food & beverage sales via cross/up-selling
  • Review customer feedback and implement action plans
  • Oversee housekeeping and public areas per company best practice
  • Manage rota, banking and health & safety
  • Drive engagement through incentive schemes

Job description

Travelodge Hotels Limited is seeking an Assistant Hotel Manager for Travelodge St Albans City Centre. The role is offered on a Full Time or Part Time basis and involves leading, coaching and motivating hotel teams to deliver outstanding customer experiences.

You will recruit, induct and develop staff, ensure food and beverage standards, manage KPIs and oversee operations, including safety, banking and rotas, while driving engagement through incentive schemes.

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