Assistant Hotel Manager — Flexible Hours & Growth

Travelodge Hotels Limited; Loughton; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual bonus up to 13%

50% discount on rooms plus food anddr

Discounts for friends and family with

£50 voucher on each work anniversary

28 days annual leave including bank

Pension scheme totalling 8%

High street retailer and mobile phone

Job summary

Travelodge London Loughton is seeking an Assistant Hotel Manager to lead, coach and motivate the hotel teams on a Full Time or Part Time basis. You will drive customer experience and operational excellence across rooms and hospitality areas.

The role focuses on developing team members, recruiting and delivering brand standards while managing rota, banking and health & safety to achieve KPI targets.

Qualifications

• You are friendly, engaging and welcoming by nature and have previously led a team in a service led customer facing industry.

Responsibilities

• Leading, coaching and motivating the hotel teams.
• Creating personal development plans with team members for their career growth.
• Recruiting motivated team members and providing a warm, welcoming induction.
• Ensuring food is prepared and presented to brand standard (Bar Café hotels).
• Maximising food and beverage sales by cross-selling and upselling (Bar Café hotels).
• Reviewing customer feedback to develop targeted improvement plans.
• Overseeing cleaning of rooms and public areas to company standards.
• Reporting and overseeing repairs or maintenance as needed.
• Managing rotas, banking and health & safety.

Job description

Travelodge London Loughton is seeking an Assistant Hotel Manager to lead, coach and motivate the hotel teams on a Full Time or Part Time basis. You will drive customer experience and operational excellence across rooms and hospitality areas.

The role focuses on developing team members, recruiting and delivering brand standards while managing rota, banking and health & safety to achieve KPI targets.