Assistant Head Housekeeper - Lead Team & Growth

WGC; Hurley; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Life Insurance

Training budget up to £10,000 per year

Full workplace pension

28 days holiday

Discounts from top retailers

Health & wellbeing support

Job summary

WGC is seeking an Assistant Head Housekeeper for Moxy Birmingham NEC. You will report to the Head Housekeeper and support the team in day-to-day housekeeping operations, ensuring rooms meet standards and guest expectations.

The role involves supervising staff, managing schedules and maintaining high service quality in a busy hotel environment. The position offers fixed hours, a £30,000 annual salary, guaranteed weekly hours and a comprehensive benefits package including life insurance, health

Qualifications

• Experience in housekeeping environment.

Responsibilities

• Check rooms per company standard.
• Work to improve productivity and efficiency of room cleaning.
• Analyse guest data to plan resources and materials required to meet operational requirements.
• Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
• Identify ways to improve Guest Satisfaction.
• Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling.
• Recruit, train, manage and monitor team performance daily/weekly.
• Deliver and exceed financial targets.
• Manage expenditure and payroll to ensure budgets are achieved.
• Participate in training to improve skills and performance.
• Solve routine challenges that occur on the job.

Job description

WGC is seeking an Assistant Head Housekeeper for Moxy Birmingham NEC. You will report to the Head Housekeeper and support the team in day-to-day housekeeping operations, ensuring rooms meet standards and guest expectations.

The role involves supervising staff, managing schedules and maintaining high service quality in a busy hotel environment. The position offers fixed hours, a £30,000 annual salary, guaranteed weekly hours and a comprehensive benefits package including life insurance, health