Housekeeping Supervisor | Growth, Training & Benefits

WGC Ltd.; Birmingham; Hybrid; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Fixed hours contract

Flexible hours

Life Insurance

Doctor & Legal helpline

Wellbeing support

Retail discounts

Training budget £10,000

Career progression

Discounted hotels and flights

Pension scheme

28 days holiday

Job summary

WGC Ltd in Birmingham is seeking a Supervisor to support the day-to-day running of the housekeeping department. You will report to the Head Housekeeper and lead a team to maintain guest room standards and efficient service.

The role offers a fixed hours contract, flexible hours and a comprehensive benefits package including a training budget up to £10,000 per year, life insurance, wellbeing support and industry discounts, with clear progression opportunities within the company.

Responsibilities

• Work to improve productivity and efficiency of room cleaning
• Analyse guest data to plan resources and materials required to meet operational requirements
• Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
• Identify ways to improve Guest Satisfaction
• Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
• Recruit, train, manage and monitor team performance daily/weekly
• Deliver and exceed financial targets
• Manage expenditure and payroll to ensure budgets are achieved
• Participate in training to improve skills and performance
• Solve routine challenges that occur on the job

Job description

WGC Ltd in Birmingham is seeking a Supervisor to support the day-to-day running of the housekeeping department. You will report to the Head Housekeeper and lead a team to maintain guest room standards and efficient service.

The role offers a fixed hours contract, flexible hours and a comprehensive benefits package including a training budget up to £10,000 per year, life insurance, wellbeing support and industry discounts, with clear progression opportunities within the company.