Assistant Head Housekeeper & Room Attendant Lead

WGC Limited; Manchester; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Life Insurance

DiscountStore discounts

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension

28 days holiday

Training budget up to £10,000 per year

Job summary

WGC Ltd is seeking an Assistant Head Housekeeper in Manchester to support the housekeeping department. The role involves supervising a team, checking rooms to standard, and driving efficiency while ensuring guest satisfaction and compliance with health and safety policies.

The position offers a fixed hours contract with guaranteed weekly hours, a substantial training budget of up to £10,000 per year, Life Insurance, staff discounts, and a clear path for career progression within WGC Ltd.

Qualifications

• Experience managing housekeeping teams.
• Ability to analyse guest data to plan resources and materials.
• Knowledge of Health and Safety policies and COSHH/Manual Handling.

Responsibilities

• Check rooms per company standard.
• Work to improve productivity and efficiency of room cleaning.
• Analyse guest data to plan resources and materials required to meet operational requirements.
• Maintain strong working relationships with GM, Hotel Team, HSK team and suppliers.
• Identify ways to improve Guest Satisfaction.
• Recruit, train, manage and monitor team performance daily/weekly.
• Deliver and exceed financial targets.
• Manage expenditure and payroll to ensure budgets are achieved.
• Participate in training to improve skills and performance.

Skills

Team management

Staff training

Resource planning

Guest satisfaction focus

Health & Safety awareness

Job description

WGC Ltd is seeking an Assistant Head Housekeeper in Manchester to support the housekeeping department. The role involves supervising a team, checking rooms to standard, and driving efficiency while ensuring guest satisfaction and compliance with health and safety policies.

The position offers a fixed hours contract with guaranteed weekly hours, a substantial training budget of up to £10,000 per year, Life Insurance, staff discounts, and a clear path for career progression within WGC Ltd.