Assistant Head Housekeeper

WGC Ltd.; Aberdeen City; On-site; GBP 19,286; Full time

Benefits offered by this job

Life Insurance

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Job summary

A leading outsourced hotel services company in Aberdeen is seeking a Housekeeping Team Leader to support management and enhance guest experiences. Ideal candidates will have proven housekeeping skills, demonstrate strong leadership abilities, and be ready to contribute to team performance and budget management. The role offers guaranteed hours and several employee benefits, including insurance, discounts, and a training budget.

Qualifications

• Previous experience of working in a housekeeping environment.
• Capability to deliver consistent service in a challenging environment.

Responsibilities

• Support the Head Housekeeper and housekeeping team.
• Check rooms to company standard.
• Improve productivity of room cleaning.
• Maintain strong working relationships with hotel teams.

Skills

Housekeeping experience

Team management

Time management

Job description

Overview

Moxy Aberdeen Airport, Argyll Way, Dyce, Aberdeen, AB21 0BY

Rate: £14 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Responsibilities

• Your role is to support the Head Housekeeper and the housekeeping team in the day to day running of the department.
• Check rooms to company standard.
• Work to improve productivity and efficiency of room cleaning.
• Analyse guest data to plan resources and materials required to meet operational requirements.
• Maintain strong working relationships with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice.
• Identify ways to improve Guest Satisfaction.
• Adhere to Health and Safety Policy, keep all work areas neat and well organised including COSHH/Manual Handling.
• Recruit, train, manage and monitor team performance daily/weekly.
• Deliver and exceed financial targets.
• Manage expenditure and payroll to ensure budgets are achieved.
• Participate in training to improve skills and performance.
• Solve routine challenges that occur on the job.

Qualifications and Development

If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.

Benefits

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Equal Opportunity

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.