Assistant Head Coach (Assistant Store Manager) - Leeds Trinity

NIKE Retail Services; Leeds; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Salary based on market

Monthly bonus payments

Employee discounts

Benefits package

Pension & Share scheme

Career development

DEI initiatives

Staff dress code

Access to sports activities

Nike moments

Job summary

Nike Leeds Trinity is seeking an Assistant Head Coach to lead a high-energy retail team and deliver exceptional service in every customer interaction.

You will collaborate with the Head Coach, recruit and develop staff, manage scheduling, and implement operational excellence to hit sales targets.

Join a dynamic environment that values DEI, training, and opportunities for growth within Nike's global brand.

Qualifications

• Extensive retail experience including management.
• Availability to work evenings and weekends.
• Fluent English (written and spoken).
• Ability to coach and develop a strong team.
• Strong communication skills.

Responsibilities

• Lead and coach store team to deliver service excellence.
• Oversee daily operations and staff scheduling, recruitment and performance management.
• Ensure brand standards, stock control and store presentation.

Skills

Retail leadership

Team development

Customer service

Staff scheduling

Tools

POS systems

Store operations tools

Job description

Assistant Store Manager Service (Assistant Head Coach) - Leeds Trinity

Do you know, what we are missing to create the best retail team on the globe? Someone like YOU !

In our NIKE Retail Stores we use special job names for our positions:, an Assistant Store Manager is called "Assistant Head Coach",

As an Assistant Head Coach you are :

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.
• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.
• Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services).
• Providing reports about store activities, local marketplace and consumer insights.
• Ensuring that the store complies with all NIKE standards and guidelines.
• Cooperating with your business partners across stores and HQ.

What you get:

• Attractive salary that evolves with the market and experience.
• Opportunity on receiving monthly bonus payments.
• Attractive online and in-store employee discounts.
• Attractive Benefits Package, Pension & Share scheme.
• Exciting development and career opportunities.
• Regular training on leadership, sales and products.
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
• Staff dress to represent NIKE and foster our team spirit.
• Access to sports activities.
• Opportunities to participate in unique NIKE moments.

What you bring :

• A passion for NIKE and/or love of sport.
• Some experience in retail and/or leadership positions.
• Very good command of English language (writtenand spoken).
• Experience and competency in serving exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Flexibility to work in shifts and on weekends.

Qualifications:

• Extensive retail experience including experience in management.
• Enthusiasm and passion about sports and / or sports fashion.
• Availability to work evenings and weekends

Watch this video to find out about the atmosphere in our stores and learn more about our store traditions .

Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.” ?