Assistant General Manager — Lead People, Profits & Service

Nando’s Chickenland Limited; Birmingham; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Free PERi-PERi meal per shift

Nandoca discount 40% for you and up to

PERi+ shopping and lifestyle discounts

Development programmes to build skills

Three-month training plan

WeCare wellbeing support

Sabbatical every 5 years

Travel experiences with the brand

Refer a friend bonus

Performance bonus scheme

UK contributory pension

Job summary

Nando’s Chickenland Limited in Birmingham is seeking an Assistant General Manager to work alongside the Patrão, driving the restaurant's business strategy and delivering exceptional performance. You will lead a team, manage GP and P&L, uphold compliance and safety standards, and grow people through training.

A strong focus on customer experience and operational excellence is essential. Competitive bonus, wellbeing support, and a contributory pension are part of the package to support your growth

Qualifications

• Leadership experience in a restaurant or hospitality setting.
• Ability to analyse performance data and use it to drive sales and profitability.
• Strong people-management and coaching skills.
• Excellent customer service focus and problem-solving abilities.

Responsibilities

• Lead from the front as a key member of the management team.
• Partner with the Patrão to drive restaurant performance and customer experience.
• Utilise data and commercial insight to improve GP and labour efficiency.
• Inspire and develop the team to perform at their best on every shift.
• Ensure compliance and safety standards are maintained across all operations.

Job description

Nando’s Chickenland Limited in Birmingham is seeking an Assistant General Manager to work alongside the Patrão, driving the restaurant's business strategy and delivering exceptional performance. You will lead a team, manage GP and P&L, uphold compliance and safety standards, and grow people through training.

A strong focus on customer experience and operational excellence is essential. Competitive bonus, wellbeing support, and a contributory pension are part of the package to support your growth