Assistant General Manager — Lead Ops & Guest Experience

KFC Bradford - Baildon Retail Park; Saltaire; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips each shift

Staff discount 25%

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC Bradford - Baildon Retail Park is seeking an Assistant Restaurant General Manager to lead daily operations, drive performance, and ensure an outstanding guest experience. You’ll own the restaurant’s vibe, coach the team, and keep every shift running smoothly.

You’ll be a hands-on leader who sets the example, develops a high-performing crew, and helps hit KPIs while maintaining strong standards. The role blends operations, people leadership, and guest delight in a fast-paced, welcoming

Qualifications

• Leadership experience in fast-paced hospitality environments.
• Ability to train, coach and motivate large teams.
• Strong focus on guest experience and performance KPIs.

Responsibilities

• Own the day-to-day restaurant operations and guest experience.
• Train, coach and develop the crew to meet and exceed standards.
• Manage rosters, stock, and administrative tasks to keep shifts running smoothly.

Skills

Team leadership

People development

Operations management

Job description

KFC Bradford - Baildon Retail Park is seeking an Assistant Restaurant General Manager to lead daily operations, drive performance, and ensure an outstanding guest experience. You’ll own the restaurant’s vibe, coach the team, and keep every shift running smoothly.

You’ll be a hands-on leader who sets the example, develops a high-performing crew, and helps hit KPIs while maintaining strong standards. The role blends operations, people leadership, and guest delight in a fast-paced, welcoming