Assistant General Manager - Lead Ops & Guest Experience

KFC UK; Bridgwater; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips

Staff discount

Gym discounts

Perks & cashback

Wellbeing support

Job summary

KFC UK in Bridgwater is hiring an Assistant restaurant general manager to lead day-to-day operations, drive performance, and ensure an outstanding guest experience. You will own the operations, atmosphere, and full sense of hospitality on shift.

Train and motivate the crew, hit KPIs, manage rosters and stock, and keep standards high even during busy periods. We value people who bring authenticity and a willingness to grow with us.

Qualifications

• Experience leading teams in a fast-paced restaurant or retail setting.
• Ability to train, coach and motivate staff to exceed standards.
• Strong focus on guest experience, service quality and safety.

Responsibilities

• Lead day-to-day restaurant operations and drive performance.
• Own the operations, atmosphere and guest experience on shift.
• Train, coach and motivate the crew to meet and exceed standards.
• Manage rosters, stock and administrative tasks to keep everything running smoothly.
• Support in turning first-time customers into regular guests.

Skills

People management

Leadership

Training & coaching

Operations management

Guest experience

KPI focus

Job description

KFC UK in Bridgwater is hiring an Assistant restaurant general manager to lead day-to-day operations, drive performance, and ensure an outstanding guest experience. You will own the operations, atmosphere, and full sense of hospitality on shift.

Train and motivate the crew, hit KPIs, manage rosters and stock, and keep standards high even during busy periods. We value people who bring authenticity and a willingness to grow with us.