Assistant General Manager — Lead Ops & Guest Experience

KFC Doncaster - York Road; Sprotbrough; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Free chicken & chips every shift

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC Doncaster - York Road is looking for a restaurant leader to support the team, own day-to-day operations, and drive performance while delivering a warm guest experience.

You will train, coach and motivate the crew, manage KPIs, and keep rostering, stock and admin running smoothly to hit targets. This role grows with you in a fast-paced hospitality environment.

You’ll be part of a brand that values individuality and a real, welcoming culture where everyone can be themselves.

Qualifications

• Experience leading teams and driving performance.
• Strong people skills and communication.
• Experience in restaurant operations and stock/rostering.

Responsibilities

• Support like a leader and own restaurant operations to hit goals.
• Train, coach and motivate the crew to meet and exceed standards.
• Own KPIs, support the team, and ensure shifts deliver expected results.
• Keep rostering and stock management and admin on track.
• Create a welcoming guest experience and turn first-timers into regulars.

Skills

Lead by example

Team leadership

Operations management

Roster management

Stock control

Guest experience

Job description

KFC Doncaster - York Road is looking for a restaurant leader to support the team, own day-to-day operations, and drive performance while delivering a warm guest experience.

You will train, coach and motivate the crew, manage KPIs, and keep rostering, stock and admin running smoothly to hit targets. This role grows with you in a fast-paced hospitality environment.

You’ll be part of a brand that values individuality and a real, welcoming culture where everyone can be themselves.