Assistant GM, Restaurant Ops & Guest Experience

KFC South West; Plymouth; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC is looking for an Assistant restaurant general manager to lead day-to-day operations in a fast-paced environment in the UK. You will support the team, drive performance, coach staff, and ensure guest experiences meet high standards.

As a leader, you will own operations, maintain smooth service, and foster a welcoming, high-energy atmosphere while delivering on KPIs and maintaining compliance. Competitive pay and benefits are offered.

Qualifications

• You’ve helped manage teams before and know how to bring out the best in others.
• You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued.
• You keep things running. You help ensure smooth operations — efficient, clean, compliant — even when things get hectic.

Responsibilities

• Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.
• Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.
• Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

Skills

Team leadership

People management

Operations coordination

Job description

KFC is looking for an Assistant restaurant general manager to lead day-to-day operations in a fast-paced environment in the UK. You will support the team, drive performance, coach staff, and ensure guest experiences meet high standards.

As a leader, you will own operations, maintain smooth service, and foster a welcoming, high-energy atmosphere while delivering on KPIs and maintaining compliance. Competitive pay and benefits are offered.