Assistant General Manager - Lead Guest Experience

Cote; Welwyn Garden City; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hourly rate plus tronç

Performance-based bonus

Meals on duty

Discount for you and family

Career progression

Job summary

Côte Brasserie in Welwyn Garden City is seeking an Assistant General Manager to support the General Manager in leading a fast-paced restaurant team. You will oversee daily operations, ensuring exceptional guest experiences and smooth service across front-of-house and bar areas.

You will mentor staff, manage rosters and costs, and uphold high standards of cleanliness and presentation. This role offers a competitive hourly rate plus tronc and opportunities for progression within a supportive team.

Qualifications

• Previous experience in a supervisory or management role within a high-volume restaurant or brasserie.
• Strong leadership and communication skills.
• Passion for hospitality, food, and wine.
• Excellent attention to detail and organisational skills.

Responsibilities

• Lead and motivate the front-of-house team to deliver exceptional guest experiences.
• Ensure service standards reflect the quality and style of a classic French brasserie.
• Assist with training your team members, developing them internally and managing performance.
• Help manage rotas, labour costs, and operational efficiency.
• Maintain high standards of cleanliness, presentation, and compliance.
• Work closely with the kitchen and bar teams to ensure smooth service.
• Handle guest feedback professionally and resolve issues promptly.

Skills

Leadership

Communication

Hospitality

Organizational skills

Attention to detail

Job description

Côte Brasserie in Welwyn Garden City is seeking an Assistant General Manager to support the General Manager in leading a fast-paced restaurant team. You will oversee daily operations, ensuring exceptional guest experiences and smooth service across front-of-house and bar areas.

You will mentor staff, manage rosters and costs, and uphold high standards of cleanliness and presentation. This role offers a competitive hourly rate plus tronc and opportunities for progression within a supportive team.