Assistant General Manager: Lead Guest Experience

Côte Brasserie; St Albans; Vor Ort; GBP 30.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive hourly rate + tronc

Performance-based bonus opportunities

Meals on duty

Discount for family and friends

Career progression opportunities

Zusammenfassung

Côte Brasserie is seeking an Assistant General Manager to support the General Manager in daily restaurant operations and guest experience. You will help maintain service standards, drive operational efficiency, and foster a welcoming atmosphere for guests.

This role requires leadership, strong communication, and a passion for hospitality, wine, and food, with a focus on delivering consistent French brasserie service.

Qualifikationen

• Previous experience in a supervisory or management role within a high‑volume restaurant or brasserie.
• Strong leadership and communication skills.
• Passion for hospitality, food, and wine.
• Excellent attention to detail and organisational skills.

Aufgaben

• Lead and motivate the front‑of‑house team to deliver exceptional guest experiences
• Ensure service standards reflect the quality and style of a classic French brasserie
• Assist with training your team members, developing them internally and managing performance
• Help manage rotas, labour costs, and operational efficiency
• Maintain high standards of cleanliness, presentation, and compliance
• Work closely with the kitchen and bar teams to ensure smooth service
• Handle guest feedback professionally and resolve issues promptly

Kenntnisse

Leadership

Supervision

Communication

Hospitality

Organisation

Training

Jobbeschreibung

Côte Brasserie is seeking an Assistant General Manager to support the General Manager in daily restaurant operations and guest experience. You will help maintain service standards, drive operational efficiency, and foster a welcoming atmosphere for guests.

This role requires leadership, strong communication, and a passion for hospitality, wine, and food, with a focus on delivering consistent French brasserie service.