Assistant General Manager — Grow into General Manager

wagamama ltd; Hereford; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Annual bonus up to £3,000

Tips share

Friends & family 50% discount

Free meals on shift

Early access to earned pay (Wagestream

Parental leave: 26 weeks full pay + 13

Job summary

wagamama ltd is seeking an assistant general manager (full-time) to lead and support a high-energy restaurant. You will work closely with the General Manager to sustain excellence in service, while fostering growth and teamwork across the floor.

The role emphasizes empathy, pace, and continuous improvement in a dynamic environment. You'll be responsible for coaching staff, solving issues quickly, and maintaining a welcoming atmosphere that aligns with wagamama's guest-first philosophy.

Responsibilities

• Run a vibrant, high-performing restaurant alongside the General Manager
• Support your team to feel seen, supported, and proud of their work
• Jump into service, solve problems quickly, and keep energy high
• Coach your team to grow beyond targets and improve continuously
• Apply Kaizen thinking to spot small improvements and make them happen

Job description

wagamama ltd is seeking an assistant general manager (full-time) to lead and support a high-energy restaurant. You will work closely with the General Manager to sustain excellence in service, while fostering growth and teamwork across the floor.

The role emphasizes empathy, pace, and continuous improvement in a dynamic environment. You'll be responsible for coaching staff, solving issues quickly, and maintaining a welcoming atmosphere that aligns with wagamama's guest-first philosophy.