Assistant GM: Lead a Fast-Paced Restaurant Team

wagamama; Hereford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus up to £3,000

Share of tips

Friends & family discount

Free meals on shift

Earned pay access (Wagestream)

Parental leave options (26 weeks full,

26 weeks full pay + 13 weeks half pay

Discounts across brands

Job summary

wagamama is seeking an assistant general manager to lead a vibrant Hereford restaurant, partnering with the general manager to drive performance, service speed, and team engagement. This full-time role offers a clear path to general manager, with a competitive bonus potential and staff discounts.

You’ll coach staff, solve problems quickly, and foster Kaizen thinking, creating an environment where growth, wellbeing, and inclusion are valued.

Qualifications

• Experience leading a restaurant team in a fast-paced environment.
• Strong people management and communication skills.
• Proven ability to coach teams to improve service and performance.

Responsibilities

• work shoulder-to-shoulder with your general manager to run a vibrant, high-performing restaurant
• helping your team feel seen, supported, and proud of what they do
• jumping into service, solving problems fast, and keeping energy high
• coaching your team to grow, not just hit targets
• thinking with a Kaizen mindset - spotting and implementing small improvements continuously

Skills

Leadership

Team coaching

Customer service

People management

Kaizen mindset

Job description

wagamama is seeking an assistant general manager to lead a vibrant Hereford restaurant, partnering with the general manager to drive performance, service speed, and team engagement. This full-time role offers a clear path to general manager, with a competitive bonus potential and staff discounts.

You’ll coach staff, solve problems quickly, and foster Kaizen thinking, creating an environment where growth, wellbeing, and inclusion are valued.