Assistant General Manager — Elevate Guest Experience & Team

Ivy Restaurants Ltd; Greater London; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Variable tron for managers

Employee dining discount

Birthday day off

Pay via app tools

Wellbeing & safety support

Retail & lifestyle discounts

Job summary

The Ivy Asia in London is seeking an Assistant General Manager to lead and elevate the guest experience, partnering with the General Manager and Head Chef to drive success. This role demands strong leadership, a passion for service, and a flair for hospitality in a dynamic environment.

You will manage daily operations, oversee budgeting, and mentor a high-performing team, ensuring exceptional standards and guest satisfaction across our venues.

Qualifications

• 2+ years of experience in the Assistant General Manager role.
• Strong leadership and team-management skills.
• Excellent English language abilities for guest and staff interaction.
• Friendly, professional with charisma and flair.

Responsibilities

• Support the General Manager in day-to-day restaurant operations.
• Oversee strategic planning, development, and overall restaurant success with GM and Head Chef.
• Manage budget and control direct and indirect costs.
• Lead and motivate the restaurant team to ensure stability, productivity and loyalty.
• Provide role-model guest service consistently.

Skills

Leadership

Guest service

Team leadership

English language skills

Charisma and flair

Job description

The Ivy Asia in London is seeking an Assistant General Manager to lead and elevate the guest experience, partnering with the General Manager and Head Chef to drive success. This role demands strong leadership, a passion for service, and a flair for hospitality in a dynamic environment.

You will manage daily operations, oversee budgeting, and mentor a high-performing team, ensuring exceptional standards and guest satisfaction across our venues.