Assistant Restaurant Manager — Guest Experience Leader

The Ivy Collection; Birmingham; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Competitive Industry pay

50% staff discount

Gift voucher on career anniversaries

Career Development and Training

Extra holiday allowance

Job summary

The Ivy Collection is seeking an Assistant Restaurant Manager in the United Kingdom. Based in Birmingham, you will oversee floor operations, ensuring smooth guest flow and adherence to service standards, while delivering warm, professional hospitality.

You’ll lead a team, provide feedback and coaching, and uphold food safety and quality guidelines. The role emphasizes excellence in guest experience and team collaboration within a vibrant, hospitality-driven environment.

Qualifications

• 2+ years of experience in restaurant management or a similar leadership role.
• Excellent English language skills.
• Strong communication and charisma.

Responsibilities

• Show confidence in managing floor operations in a fast-paced, high-volume restaurant.
• Ensure the efficient flow of service during peak times while upholding standards.
• Provide friendly, courteous, and professional service at all times.
• Manage all employees with regular feedback and appraisals.
• Adhere to food safety and quality regulations.

Skills

Customer service

People management

Teamwork

Job description

The Ivy Collection is seeking an Assistant Restaurant Manager in the United Kingdom. Based in Birmingham, you will oversee floor operations, ensuring smooth guest flow and adherence to service standards, while delivering warm, professional hospitality.

You’ll lead a team, provide feedback and coaching, and uphold food safety and quality guidelines. The role emphasizes excellence in guest experience and team collaboration within a vibrant, hospitality-driven environment.