Assistant General Manager

TipTopJob; Swansea; On-site; GBP 32,000 - 37,000; Full time

Job summary

Join a dynamic leisure venue as an Assistant General Manager, where your leadership will inspire a team dedicated to delivering exceptional service. This role offers the chance to enhance business operations through innovative ideas and commercial savvy while fostering a positive and collaborative environment. You will be at the forefront of team development, ensuring that every member feels valued and motivated. If you are passionate about the leisure industry and ready to make a significant impact, this position is perfect for you.

Qualifications

• Proven leadership skills with a focus on team development and customer service.
• Experience in managing operations within a leisure or hospitality environment.

Responsibilities

• Recruit, coach, and develop staff while ensuring seamless business operations.
• Prioritize exceptional service and handle customer feedback effectively.

Skills

Leadership

Team Development

Commercial Awareness

Customer Service

Time Management

Education

Experience in Leisure Management

Job description

Assistant General Manager - "Exciting Leisure Venue"

Location: Swansea

Salary: A£32,000 +

My client is a leading Leisure and Entertainment business based in Swansea with a variety of venues across the UK. Are you ready to lead and inspire a dynamic team in an exciting leisure venue? I am seeking an Assistant General Manager who thrives on collaboration, innovation, and delivering first-class service.

Key Responsibilities:

1. Partner with your GM to recruit, coach, develop, and care for staff, making this a natural focus.
2. Ensure the business runs seamlessly, instilling trust and accountability even in your absence.
3. Bring commercial savvy and innovative ideas to the table, enhancing business awareness.
4. Develop thoughtful and robust schedules, managing time efficiently and forecasting needs.
5. Prioritize exceptional service, handling feedback and complaints to continually raise standards.
6. Master all due diligence checks, ensuring safe and fun operations by following company policies.
7. Be the motivational cheerleader, approachable and fun, celebrating successes and boosting morale.
8. Conduct motivational team briefings and ensure brand standards are met.
9. Lead monthly training sessions, nurturing talent and driving team development.
10. Achieve and exceed profit goals without compromising the venue's core spirit.
11. Take ownership of succession planning and talent growth.
12. Understand and action business goals with hands-on leadership, bringing positive energy to every challenge.

For more details on this and other Leisure jobs, contact David Allen.