Assistant General Manager

Cosy Club; Stamford; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Overtime pay

Bonus up to £3.5k

Work life balance

Christmas Day off

Optional 40h contract

Two days off weekly

Wagestream

Meals on duty

50% food & drinks discount

Parental benefits

Development opportunities

Loungefest party

Job summary

Cosy Club Stamford is seeking an Assistant General Manager to lead daily operations, support the General Manager, and uphold exceptional guest service. You will manage shifts, mentor staff, and play a key role in delivering a vibrant dining and experiences across brunch, dinner, and events.

The role offers a competitive base salary with a regular bonus scheme, overtime pay, and benefits designed to support work-life balance.

Qualifications

• Experience leading teams in hospitality environments.
• Strong customer service and guest relations skills.
• Proven ability to motivate and develop staff.

Responsibilities

• Support the General Manager in daily operations.
• Ensure service standards and guest satisfaction across shifts.
• Lead and train front-of-house teams during service periods.
• Support career development and progression for team members.

Skills

Leadership

Hospitality

Customer service

Team management

Job description

At Cosy Club Stamford, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party. From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.

As one of our Assistant General Managers, you'll get a competitive salary and tips plus a bonus scheme that pays out regularly, alongside:

• Overtime pay - work over your contracted hours and you'll get paid at your normal hourly rate, no pre-approval required
• Up to £3.5k annual bonus potential in addition to the base salary advertised
• A commitment to prioritise your work life balance and respect of your time off.
• Christmas Day off!
• Optional 40 hours contract (pro rota salary)
• Two days off a week and one weekend off every six weeks
• Power over your pay with Wagestream
• Meals on duty
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
• Enhanced maternity/paternity benefit (according to length of service)
• Focus on your development and progression and a clear understanding on how you are able to do this
• An invitation to the most talked-about staff party in hospitality- Loungefest!

Most importantly we will ensure you are made to feel welcome here at Cosy Club Stamford

This role is a chance to make a difference, both to our guests and your future career. Our Assistant General Manager is a natural leader and a second in command, this involves supporting your General Manager, ensuring service standards are high and taking charge of the team. If you want to progress with us, you will, we offer development that will give you the skills you need to become a General Manager.

Success is a shared responsibility, as the Assistant General Manager you are expected to continue the General Manager's work. We believe in going above and beyond, so we'll see that you have the opportunity to expand your hospitality knowledge and become a leader that matches your potential.

If you want to find out more about us, follow us on LinkedIn and Instagram @CosyClub