Assistant General Manager

Loungers; Hereford; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Overtime pay

Up to £3.5k annual bonus potential

Work life balance

Christmas Day off

Optional 40 hours contract

Two days off a week

Wagestream

Meals on duty

50% off food and drinks

Enhanced maternity/paternity benefit

Development and progression

Loungefest

Job summary

Cosy Club Hereford is seeking an Assistant General Manager to lead daily operations, coach the team, and uphold exceptional guest service. You will work closely with the General Manager to maintain high standards and deliver memorable hospitality experiences.

The role offers development opportunities toward a General Manager position, with a supportive leadership culture, visible impact on service quality, and a comprehensive benefits package including bonuses and discounts across the Cosy Club

Responsibilities

• Lead and support service standards as Assistant General Manager, working with the General Manager to drive guest experiences.
• Manage the restaurant team, ensuring high standards and smooth daily operations.
• Play a key role in development and progression to General Manager.

Job description

At Cosy Club Hereford, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party. From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.

As one of our Assistant General Managers, you'll get a competitive salary and tips plus a bonus scheme that pays out regularly, alongside:

• Overtime pay - work over your contracted hours and you'll get paid at your normal hourly rate, no pre-approval required
• Up to £3.5k annual bonus potential inaddition to the base salary advertised
• A commitment to prioritise your work life balance and respect of your time off.
• Christmas Day off!
• Optional 40 hours contract (pro rota salary)
• Two days off a week and one weekend off every six weeks
• Power over your pay with Wagestream
• Meals on duty
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
• Enhanced maternity/paternity benefit (according to length of service)
• Focus on your development and progression and a clear understanding on how you are able to do this
• An invitation to the most talked-about staff party in hospitality- Loungefest!

Most importantly we will ensure you are made to feel welcome here at Cosy Club Hereford

This role is a chance to make a difference, both to our guests and your future career. Our Assistant General Manager is a natural leader and a second in command, this involves supporting your General Manager, ensuring service standards are high and taking charge of the team. If you want to progress with us, you will, we offer development that will give you the skills you need to become a General Manager.

Success is a shared responsibility, as the Assistant General Manager you are expected to continue the General Manager's work. We believe in going above and beyond, so we'll see that you have the opportunity to expand your hospitality knowledge and become a leader that matches your potential.

If you want to find out more about us, follow us on LinkedIn and Instagram @CosyClub