Assistant General Manager

Cosy Club; Hereford; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Overtime pay

Bonus scheme

Work life balance

Christmas Day off

Wagestream pay

Meals on duty

Food & drinks discount

Maternity/paternity benefit

Staff party Loungefest

Job summary

Cosy Club Hereford is seeking an Assistant General Manager to lead daily operations and support the General Manager in delivering outstanding service. You will help manage the team, ensure service standards are high, and play a pivotal role in developing your career toward becoming a General Manager.

This role offers a competitive base salary, overtime opportunities, and a generous bonus scheme alongside benefits like meals on duty, staff discounts, and a focus on work-life balance.

Responsibilities

• Support the General Manager and uphold high service standards.
• Lead the team and develop your hospitality career toward a General Manager role.
• Ensure guests have a memorable experience and maintain overall restaurant operations.

Skills

Leadership

Team management

Customer service

Tools

Wagestream

Job description

At Cosy Club Hereford, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party. From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.

As one of our Assistant General Managers, you'll get a competitive salary and tips plus a bonus scheme that pays out regularly, alongside:

• Overtime pay - work over your contracted hours and you'll get paid at your normal hourly rate, no pre-approval required
• Up to £3.5k annual bonus potential inaddition to the base salary advertised
• A commitment to prioritise your work life balance and respect of your time off.
• Christmas Day off!
• Optional 40 hours contract (pro rota salary)
• Two days off a week and one weekend off every six weeks
• Power over your pay with Wagestream
• Meals on duty
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
• Enhanced maternity/paternity benefit (according to length of service)
• Focus on your development and progression and a clear understanding on how you are able to do this
• An invitation to the most talked-about staff party in hospitality- Loungefest!

Most importantly we will ensure you are made to feel welcome here at Cosy Club Hereford

This role is a chance to make a difference, both to our guests and your future career. Our Assistant General Manager is a natural leader and a second in command, this involves supporting your General Manager, ensuring service standards are high and taking charge of the team. If you want to progress with us, you will, we offer development that will give you the skills you need to become a General Manager.

Success is a shared responsibility, as the Assistant General Manager you are expected to continue the General Manager's work. We believe in going above and beyond, so we'll see that you have the opportunity to expand your hospitality knowledge and become a leader that matches your potential.

If you want to find out more about us, follow us on LinkedIn and Instagram @CosyClub