Assistant General Manager

Fired Up One LTD; London; On-site; GBP 26,000 - 35,000; Full time

Job summary

A lively restaurant is looking for an Assistant General Manager to deliver exceptional experiences. This role involves leading a talented team, managing operations in the absence of the General Manager, and enhancing customer satisfaction. Perks include flexible working, staff discounts, and career progression.

Benefits

50% off food and drink in Cabana

Flexible working patterns

Career progression opportunities

Free staff food when on shift

Recommend a friend bonus

Regular competitions and incentives

Pension scheme

28 days holiday

Qualifications

• Experience in a similar role is preferred.
• Must be available full time with flexible scheduling.
• Good personality with a positive attitude.

Responsibilities

• Operate the restaurant in the General Manager's absence.
• Supervise and train staff to ensure high service quality.
• Handle guest inquiries and complaints professionally.

Skills

Customer Service

Team Leadership

Stock Management

Problem Solving

Flexibility

Job description

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An exciting opportunity to be part of the fabulous Cabana
family!Our stunningrestaurant is in need of an Assistant General
Manager.

Cabana is the home of the mighty flame-grilled Spicy Malagueta Chicken!
Our restaurants are Latin American inspired known for fabulous grills and
cocktails delivered in a vibrant, buzzing atmosphere!

We are ideally looking for an Assistant General Manager who:

· Deliver our core focus; To lift
people’s spirits & create memorable experiences

· Operate the restaurant in the General
Managers absence

· Lead by example to maintain high
standards of customer service, cleanliness, and food quality

· Support with stock management,
ordering, stock count, wastage, stock holding and cost control to maximize
profitability while maintaining quality standards.

· Execute marketing and promotional
strategies to drive customer traffic and increase revenue.

· Handle guest inquiries, concerns, and
complaints in a professional and courteous manner, striving to resolve issues
to the satisfaction of the guest

· Supervise and coordinate restaurant
staff

· Provide training and ongoing coaching
to staff members to ensure delivery of high-quality service and adherence to
standards

· Monitor restaurant atmosphere and guest
satisfaction, addressing any issues or concerns promptly and courteously

· Conduct pre-shift meetings to
communicate specials, promotions, and service updates.

· Handle cash and card transactions
accurately and efficiently

· Complete opening and closing duties,
including setup and close down of the restaurant

·
Outgoing,
dedicated to their role and keen to build and grow an enthusiastic and
hardworking team

· Ensure compliance with food safety and
health and safety regulations at all times

· Are available full time and flexible
to work evenings, weekends, and most holidays

· Have a good personality and a positive and enthusiastic
attitude

· Is consistent and reliable and an excellent team player

• Ability to
  demonstrate our Core Values;
• We Love People
• We Are One Team
• We Are Confident

Cabana is the home of the mighty flame-grilled
Spicy Malagueta Chicken! Our restaurants are Latin American inspired known for
fabulous grills and cocktails delivered in a vibrant, buzzing atmosphere!

Proud
of our food and drink…Cabana is the UK’s hottest grill from Brasil!
Flame-grilled skewers cooked fresh to order, with street food, cocktails and
interiors inspired by the beaches, streets and markets of modern Brasil.

Surprising and delighting our customers…we go the
extra mile, providing super service and leaving our guests (both new and old)
leave, planning their return visit!

Part of one, fun familia…Our vibrant, friendly
teams and colourful restaurants make for a great place to work, so if you are a
happy, people-oriented and hard-working person with a passion for food and
customer service, please apply to find out more!

Some of the perks of working as a Assistant General
Manager in our Familia…

· 50% off food and drink in Cabana

· A great family atmosphere offering flexible working
patterns

· Amazing career progression opportunities

· Fantastic training courses and state of the art
training platform

· Free staff food when on shift

· Recommend a friend bonus

· Regular competitions and incentives

· The usual benefits including pension scheme, 28
days holiday

· Partnership with the Licensed Trade Charity