Assistant General Manager

The Blue Posts; Greater London; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Performance-related bonus

Progression opportunities

Paid development courses including WST

Employee Referral Scheme

Staff discount of up to 50%

Cost-price wine and supplier discounts

Parental leave package

Hospitality Action Employee Assistance

Job summary

The Blue Posts in London is seeking an exceptional Assistant General Manager to lead our multi-floor, multi-concept building across three distinct venues. You’ll partner with the General Manager to drive service, hospitality and operational excellence from the pub to Evelyn’s Table.

We value a strong beverage background, hands-on leadership, and a genuine love of hospitality. You’ll develop teams, manage labour and costs, and help shape a vibrant guest experience across all three floors.

Qualifications

• Proven experience in senior hospitality leadership roles.
• Strong beverage knowledge across beer, wine and spirits.
• Experience managing multi-floor, multi-concept venues.
• Excellent people management and coaching skills.
• Strong organizational and cost-control capabilities.
• Genuine love of hospitality and service.

Responsibilities

• Lead day-to-day operation across three floors and three concepts.
• Set service standards and monitor guest experience.
• Develop and coach senior service teams.
• Drive commercial performance and labour/stock control.
• Collaborate with General Manager to optimise operations.
• Maintain compliance and safety standards.

Skills

Leadership

Beverage knowledge

Pub experience

Team development

Operational management

Commercial awareness

Guest service

Multifloor handling

Job description

Hidden away between Soho and Chinatown, you’ll find The Blue Posts, where Londoners have been drinking for nearly 300 years.

Today, the building is home to three very different hospitality experiences. On the ground floor sits The Blue Posts itself: a lively Soho pub specialising in independently brewed beers, great drinks and warm, energetic hospitality. Upstairs is The Mulwray, our intimate wine and cocktail bar, while downstairs you’ll find Evelyn’s Table, our Michelin-starred twelve-seat kitchen counter.

Three floors. Three distinct identities. One brilliantly unique operation.

We are looking for an exceptional Assistant General Manager to join the senior team in leading the building.

This is a role for a genuine hospitality all-rounder – someone who loves the detail of service, understands beverage, enjoys the mechanics of running a business and is excited by having a lot going on around them.

It would particularly suit a hospitality leader who has ambitions to grow into a future operations role and wants exposure to more than one style of venue.

The role:

As Assistant General Manager, you’ll work closely with the General Manager and floor leaders to lead the day-to-day operation of the entire building – bringing together three very different hospitality businesses across three floors.

This is a broad, hands-on leadership role with real responsibility. You’ll help set standards, lead and develop the team, drive service and hospitality, support commercial performance and make sure the many mobbing parts of the building work brilliantly together.

You’ll be:

An energetic leader:

You’ll have presence, pace and positivity, with the ability to motivate the people around you. You’ll be visible in service, confident making decisions and able to bring teams with you – particularly when the building is at its busiest.

Standards champion:

Whether it’s getting the pub ready for service, the way a guest is welcomes, the quality of a drink or the detail of a Michelin-starred service, you’ll notice the things that matter. You’ll set clear expectations and help the teams consistently deliver them.

A strong leader:

You’ll be a strong, emotionally intelligent leader who builds trust quickly. You’ll coach and develop individuals, handle difficult conversations well and create a culture where people feel supported while remaining accountable.

Excited by the breadth of the operation:

The Blue Posts gives you the opportunity to help lead a genuinely multi-floor, multi-concept venue. You’ll build experience across service, people finance, labour, stock, reservations, compliance, maintenance and systems – giving you a well-rounded understanding of how a hospitality business operates.

A beverage professional:

A strong background in beverage is fundamental. You’ll bring detailed drinks knowledge and experience – ideally including professional experience in pubs – and feel comfortable across beer, wine and spirits. You’ll care about everything from cellar standards and product knowledge to supplier relationships, margins and the quality of the final serve.

Comfortable across different styles of hospitality:

Part of the magic of The Blue Posts is its democracy. A well-poured pint in the pub is just as important as an exceptional bottle of wine at The Mulwray or the precision of a Michelin-starred experience at Evelyn’s Table. You’ll understand and enjoy all three, rather than see one style of hospitality as more important than another.

Commercially minded:

You’ll support the General Manager in managing labour, stock, sales and operational efficiency, understanding how decisions made on one floor can affect the performance of the whole building.

What we’re looking for

• Experience in an Assistant General Manager, Bar Manager, Pub Manager, Restaurant Manager or comparable senior leadership role
• A strong beverage background, with good knowledge of beer, wine and spirits
• Pub experience is highly desirable
• Proven experience leading and developing hospitality teams
• A natural and confident host who genuinely enjoys being in service
• Strong organisational skills and the ability to manage multiple priorities simultaneously
• Good commercial awareness, including an understanding of labour, stock and cost control
• Experience within quality-led, busy hospitality environments
• Curiosity, energy and ambition to develop into broader operational leadership
• Most importantly, a genuine love of hospitality in all its forms

What we offer

• Performance-related bonus scheme
• Significant progression opportunities within Studio Paskin
• Paid development courses including WSET, Watershed and more
• Up to £2,000 Employee Referral Scheme
• Generous staff discount of up to 50% across all Studio Paskin venues
• Cost-price wine and supplier discounts
• Enhanced parental leave package
• Partnership with Kelly’s Cause and automatic enrolment onto Hospitality Action’s Employee Assistance Programme, including counselling, remote GP and physio services, legal advice and more

About us

Our success at The Blue Posts and its sister venues — Evelyn’s Table, The Mulwray, The Palomar, The Barbary Neal’s Yard and The Barbary Notting Hill — is underpinned by an open-minded, compassionate and enthusiastic belief in the power of heartfelt hospitality.

We create places where we want to go: places that combine quality, personality, professionalism and style.

If you’re a true hospitalitarian who loves drinks, people and the business of hospitality — we’d love to hear from you.