Assistant General Manager

Caravan Restaurants and Coffee Roasters; Greater London; On-site; GBP 47,000 - 57,000; Full time

Benefits offered by this job

Meals + drinks on shift

Dining discounts for family & friends

Coffee discounts at Caravan Coffee Roa

Birthday vouchers

Access to financial health, wellbeing,

Job summary

Caravan Restaurants and Coffee Roasters in London is seeking an Assistant General Manager to support the General Manager and drive exceptional hospitality across people, product, place, and profit. You will lead on service standards, recruit and develop teams, manage systems, and help protect Caravan’s culture while delivering strong commercial results.

The role offers a clear path to General Manager with attractive bonus opportunities and ongoing leadership development.

Qualifications

• Multi-shift or management experience in hospitality.
• Proven ability to lead teams and deliver guest experiences.
• Commercially aware with people development focus.

Responsibilities

• Ensure our food, drink, and service standards are consistently delivered.
• Recruit, onboard and develop confident, high-performing teams with clear training and reviews.
• Drive sales, labour, GP, and wastage targets while protecting Caravan culture.
• Manage systems including Fourth, Harri, Mapal, Workvivo to oversee rota, payroll and compliance.
• Maintain property standards, health & safety, and compliance with EHO/Food Alert.
• Contribute to management meetings, audits, and action plans.

Skills

Leadership

Team management

Guest experience

Sales-driven

Tools

Fourth

Harri

Mapal

Workvivo

Job description

Assistant General Manager

Location: London (first 3 digits of postcode)Overall Earnings - Up to £52,000 per annum (depending on experience) + bonus

We’re looking for an

Assistant General Managerto join our team at Caravan.

At Caravan, our leaders set the tone. As an Assistant General Manager, you’ll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day.

What you’ll do:

• Ensure our food, drink, and service standards are consistently delivered
• Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
• Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
• Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance
• Maintain property standards, health & safety, and compliance with EHO/Food Alert
• Contribute to management meetings, audits, and action plans

About You:

We hire for mindset, not just skill. To thrive as an Assistant General Manager, you should be:

• An experienced and ambitious hospitality leader (with multi-shift or management experience), focused on growing into a future General Manager
• Confident leading teams, managing standards, and creating great guest experiences
• A culture ambassador: positive, approachable, and committed to Caravan’s values
• Organised, commercially aware, and able to balance operations with people development

What We Offer

• Competitive overall earnings + bonus
• Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
• Meals + drinks on shift
• Dining discounts for family & friends
• Coffee discounts at Caravan Coffee Roasters
• Access to financial health, wellbeing, and mentoring support
• Birthday & anniversary vouchers

About us

At Caravan, we believe hospitality is more than just great food and drink, it’s about people. Since 2010, we have been building award‑winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality.

Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.

Proud member of the Disability Confident employer scheme

Assistant General Manager

Company: Caravan Restaurants and Coffee Roasters Salary: £52,000 to £52,000 a year Hours: Full-time Location: London, W1B Job type: Permanent

Summary

Location: London (first 3 digits of postcode)Overall Earnings - Up to £52,000 per annum (depending on experience) + bonus

We’re looking for an

Assistant General Managerto join our team at Caravan.

At Caravan, our leaders set the tone. As an Assistant General Manager, you’ll support your General Manager to deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day.

What you’ll do:

• Ensure our food, drink, and service standards are consistently delivered
• Recruit, onboard and develop confident, high‑performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
• Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
• Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance
• Maintain property standards, health & safety, and compliance with EHO/Food Alert
• Contribute to management meetings, audits, and action plans

About You:

We hire for mindset, not just skill. To thrive as an Assistant General Manager, you should be:

• An experienced and ambitious hospitality leader (with multi‑shift or management experience), focused on growing into a future General Manager
• Confident leading teams, managing standards, and creating great guest experiences
• A culture ambassador: positive, approachable, and committed to Caravan’s values
• Organised, commercially aware, and able to balance operations with people development

What We Offer

• Competitive overall earnings + bonus
• Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
• Meals + drinks on shift
• Dining discounts for family & friends
• Coffee discounts at Caravan Coffee Roasters
• Access to financial health, wellbeing, and mentoring support
• Birthday & anniversary vouchers

About us

At Caravan, we believe hospitality is more than just great food and drink, it’s about people. Since 2010, we have been building award‑winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality.

Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.