Assistant General Manager - Lead & Inspire Hospitality Team

Caravan Southbank; Greater London; On-site; GBP 46,000 - 50,000; Full time

Benefits offered by this job

Free meals & drinks on shift

50% dining discount (up to 4 mates)

20% coffee retail discount

Extensive wellbeing support

Financial health education & support

Leadership training and development

Dining vouchers on start date and on生日

Job summary

Caravan Southbank in London is seeking an exceptional Assistant General Manager to lead our restaurant team as we open a new site. You will work with the General Manager to set the standard for health, safety and hospitality, and to develop a high-performing team focused on guest experience.

You’ll guide day-to-day operations, coach from the front, and actively contribute to achieving sales and service targets while maintaining Caravan values across a dynamic multi-floor venue.

Qualifications

• Proven hospitality leadership with ability to inspire a team.
• Experience delivering high guest experiences in a busy restaurant.
• Experience recruiting, onboarding and developing staff.
• Strong focus on culture, safety and operational standards.

Responsibilities

• Ensure food, drink and service standards are consistently delivered.
• Recruit, onboard and develop confident, high-performing teams with clear training and development plans.
• Drive sales, labour, GP and wastage targets while protecting Caravan culture.
• Manage systems including Fourth, Harri and All Gravy for rota, payroll and compliance.
• Maintain property standards, health & safety, and compliance with EHO/Food Alerts.
• Contribute to management meetings, audits and action plans.

Skills

Team leadership

Customer service

Staff recruitment

Training & development

Tools

Fourth

Harri

All Gravy

Job description

Caravan Southbank in London is seeking an exceptional Assistant General Manager to lead our restaurant team as we open a new site. You will work with the General Manager to set the standard for health, safety and hospitality, and to develop a high-performing team focused on guest experience.

You’ll guide day-to-day operations, coach from the front, and actively contribute to achieving sales and service targets while maintaining Caravan values across a dynamic multi-floor venue.