Assistant General Manager

Fatto A Mano; Brighton, Greater London; On-site; GBP 34,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Company benefits

Team discounts

Job summary

Fatto A Mano is seeking an Assistant General Manager to lead from the floor, support busy services, and work closely with the General Manager to keep the pizzeria moving. The role demands a hands-on leader who stays calm under pressure and maintains high standards while driving sales.

You’ll train and motivate the team, create a positive culture, and ensure exceptional customer experiences during busy services in London. Growth and development within the expanding business are offered.

Qualifications

• Experience as hospitality manager with on-floor leadership.
• Confident, positive leader who can bring people together.
• Organised, reliable and calm under pressure.
• Strong communicator with clear direction and feedback.
• Commercial awareness to drive sales.
• People-focused manager with training and development mindset.
• Ownership mindset and proactive problem-solver.
• Real team player with positive energy.

Responsibilities

• Supporting the General Manager with the day to day running of the pizzeria.
• Leading energetic, organised and memorable services.
• Training, developing and motivating the team.
• Creating a positive culture where people enjoy coming to work.
• Driving sales while delivering an excellent experience for every customer.
• Keeping an eye on the details, from the door and floor to the bar and pizzeria.
• Stepping into any role when the team needs your support.
• Maintaining high standards across service, cleanliness and presentation.
• Helping manage rotas, stock, labour and other operational responsibilities.

Skills

Hospitality management

Floor leadership

Team training

Sales orientated

Communication

People management

Calm under pressure

Ownership

Job description

If you love the buzz of
a busy pizzeria, enjoy being right in the middle of the action and know that
your team comes before your ego, keep reading.

If you’re looking for a
quiet 9 to 5 role spent sitting in an office, this probably isn’t for you.
If you think management
means standing back and telling everyone else what to do, it probably isn’t for
you either.

At Fatto a Mano, our
managers are hands on. You’ll lead from the floor, support your team through
busy services and work closely with the General Manager to keep the whole
pizzeria moving.
We’re looking for an
experienced Assistant General Manager who is dedicated, positive and
full of energy. Someone who enjoys the chaos of a busy service, stays calm
under pressure and always has a “third eye” on what is happening around the
pizzeria.

What you’ll be
doing

• Supporting the General
  Manager with the day to day running of the pizzeria
• Leading energetic,
  organised and memorable services
• Training, developing
  and motivating the team
• Creating a positive
  culture where people enjoy coming to work
• Driving sales while
  delivering an excellent experience for every customer
• Keeping an eye on the
  details, from the door and floor to the bar and pizzeria
• Stepping into any role
  when the team needs your support
• Maintaining high
  standards across service, cleanliness and presentation
• Helping manage rotas,
  stock, labour and other operational responsibilities

Who we’re
looking for

• An experienced
  hospitality manager who loves being on the floor
• A confident and
  positive leader who brings people together
• Someone organised,
  reliable and calm under pressure
• A strong communicator
  who can give clear direction and feedback
• Someone commercially
  aware who understands how to drive sales
• A people-focused
  manager who enjoys training and developing others
• Someone who takes
  ownership and notices what needs doing without being asked
• A real team player with
  plenty of personality and positive energy

This isn’t just about
experience. It’s about attitude.

We need someone who
wants to grow with the business, develop a brilliant team and help create a
pizzeria where both our team and customers feel the positive energy.

We make
proper Neapolitan pizza, but we’re really in the people business.

Since
opening our first pizzeria in Brighton in 2015, we’ve continued to grow across
Brighton & Hove and London. We’re proud to be recognised as one of CODE
Hospitality’s Happiest Places to Work 2026, celebrating the positive culture we
work hard to create for our teams.
We’re proud
of our food, our people and the lively atmosphere that makes every Fatto
pizzeria different.

You’ll
receive competitive pay, company benefits, team discounts and genuine
opportunities to develop within our growing business.
If you’re
ready to get stuck in, lead with energy and help us deliver brilliant service,
we’d love to hear from you.

Assistant General Manager • London, United Kingdom