Assistant General Manager

RALPH LAUREN; Bicester; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Discounts

Career opportunities

Inclusive culture

Iconic brand

Job summary

Ralph Lauren is seeking a dynamic store leader to drive sales and customer experience for our UK team. You will manage and develop a high-performing group, deliver brand storytelling, and ensure operational excellence across daily activities.

The role emphasizes client relationships, inventory control, and onboarding, with clear opportunities for growth within a globally recognized luxury brand. You will champion inclusion and act as a brand ambassador across all product categories.

Qualifications

• Energetic, passionate and results driven.
• Excellent analytical and communication skills.
• Extensive experience in a fast-paced environment with a previous management experience.

Responsibilities

• Create an inclusive working environment with a customer-centric mindset.
• Inspire the team to deliver sales and profitability.
• Unlocking talent that drives the team by developing your team product knowledges and selling skills.
• Support the induction and welcome process of new team members.
• Maximise the potential of all product categories through Brand storytelling by delivering the brand image proposition to commercially enhance the journey.
• Building and fostering strong, loyal relationships between clients and the brand.
• Leveraging all clienteling tools and opportunities to drive loyalty.
• Manage inventory flow to minimise shrink loss through operational excellence.
• Managing floor recovery, size and price integrity.
• Analysis data, utilise reports and make conclusions to optimise performance and/or take corrective action in collaboration with the General Manager.

Skills

Energetic

Leadership

Analytical skills

Communication skills

Job description

COMPANY DESCRIPTION

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

POSITION OVERVIEW

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

ESSENTIAL DUTIES & RESPONSIBILITIES

WHAT YOU'LL DO

Team Leadership & Engagement

• Create an inclusive working environment with a customer-centric mindset
• Inspire the team to deliver sales and profitability
• Unlocking talent that drives the team by developing your team product knowledges and selling skills
• Support the induction and welcome process of new team members

Business Client Development

• Maximise the potential of all product categories through Brand storytelling by delivering the brand image proposition to commercially enhance the journey
• Building and fostering strong, loyal relationships between clients and the brand
• Leveraging all clienteling tools and opportunities to drive loyalty

Operations

• Manage inventory flow to minimise shrink loss through operational excellence
• Managing floor recovery, size and price integrity
• Analysis data, utilise reports and make conclusions to optimise performance and/or take corrective action in collaboration with the General Manager

EXPERIENCE, SKILLS & KNOWLEDGE

WHO YOU ARE

• Energetic, passionate and results driven
• Extensive experience in a fast-paced environment with a previous management experience
• Excellent analytical and communication skills