Sales Associate

RALPH LAUREN; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discounts

Career opportunities

Inclusive culture

Job summary

Ralph Lauren is seeking a Brand Ambassador to join our retail team. You will deliver an extraordinary client experience and drive sales while upholding the Ralph Lauren sales code. The role emphasizes an elevated environment, brand values, and client-first culture across store operations.

Ideal candidates are energetic, customer-focused, and adept at communicating product knowledge to clients and colleagues within a premium luxury setting.

Qualifications

• Experience delivering high-quality client service.
• Experience in premium/luxury environments.
• Excellent communication and product knowledge.

Responsibilities

• Deliver an extraordinary client experience to drive sales.
• Communicate consistently with the team to ensure an excellent client service.
• Demonstrate good product knowledge and provide feedback to managers.
• Create a unique and elevated environment in line with the Ralph Lauren sales code.
• Embodize brand values and client-first culture.
• Use store systems and procedures to enhance selling efficiencies and support merchandising standards.

Skills

Customer service

Premium environment

Communication

Product knowledge

Job description

COMPANY DESCRIPTION

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

POSITION OVERVIEW

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

ESSENTIAL DUTIES & RESPONSIBILITIES

WHAT YOU'LL DO

One team focused on the consumer

• Deliver an extraordinary client experience to drive sales
• Communicate consistently with the team to ensure an excellent client service
• Demonstrate good product knowledge and provide product and client feedback to managers

Ralph Lauren Brand Ambassador

• Create a unique and elevated environment in line with the Ralph Lauren sales code
• Embody the Ralph Lauren values and spirit
• Demonstrate a client-first culture

Operations

• Use the Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the client database
• Participate in store merchandising activities in line with the Ralph Lauren standards and creative directives
• Maintain established operational and merchandising store standards

EXPERIENCE, SKILLS & KNOWLEDGE

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment
• Excellent communication skills with product knowledge