Assistant Funds Administrator

ZEDRA Group; Saint Helier; On-site; GBP 21,000 - 32,000; Full time

Job summary

ZEDRA Group in Jersey is seeking an Assistant Funds Administrator to support day-to-day fiduciary activities, process banking instructions, and prepare client communications. You’ll work with colleagues to ensure tasks are completed accurately and efficiently, building knowledge and progressing in the fiduciary services field.

The role requires a keen eye for detail, numerical aptitude, and a proactive, organised approach.

Qualifications

• Keen to develop a career within fiduciary services with a strong work ethic.
• Motivated to build technical knowledge and professional expertise through practical experience.
• Passionate about delivering an excellent client experience with strong communication skills.
• Able to communicate confidently and professionally with clients and stakeholders.
• Proactive and solution-focused, able to work independently and in a team.
• Educated to A-Level standard (or equivalent).
• Interested in pursuing relevant professional qualifications (STEP, CGI/ICSA, or equivalent).

Responsibilities

• Assist with day-to-day administration of fiduciary structures.
• Prepare client documentation, correspondence, and records under guidance.
• Maintain relationships with clients, intermediaries, and internal stakeholders.
• Support bookkeeping, accounting, and other admin tasks for client structures.
• Record time accurately and support billing processes.
• Assist with collection of fees and debtor balances.
• Learn risk management policies and ensure compliance with regulations.
• Collaborate across the business to support team objectives.

Skills

Attention to detail

Numerical skills

Organised

Proactive

Team collaboration

Education

A-Level or equivalent

Job description

Join our team as an Assistant Funds Administrator and help deliver exceptional service to our clients. You'll support a range of day-to-day fiduciary activities, process banking instructions, prepare client communications, and work closely with colleagues to ensure tasks are completed accurately and efficiently.

We're looking for someone who is organised, proactive, and eager to learn. With a keen eye for detail and numerical skills, you'll build your knowledge, develop your career, and make a valuable contribution to the success of the team.

Key Accountabilities

• Support the delivery of high-quality service to clients by assisting with the day-to-day administration of fiduciary structures.
• Prepare client documentation, correspondence, and administrative records under the guidance of senior team members.
• Assist in maintaining strong relationships with clients, intermediaries, and internal stakeholders, communicating professionally in line with company standards.
• Support bookkeeping, accounting, and other administrative activities required for the effective management of client structures.
• Accurately record time, meet utilisation targets, and demonstrate an understanding of the commercial importance of time management and billing.
• Assist with the timely collection of fees and outstanding debtor balances.
• Develop knowledge of risk management policies and procedures, ensuring activities are carried out in accordance with regulatory and internal requirements.
• Work within defined procedures and controls to support the team in achieving risk and compliance objectives.
• Build strong working relationships and collaborate effectively with colleagues across the business.
• Demonstrate a proactive, organised, and professional approach to work, contributing positively to team success and client outcomes.

Knowledge & Experience

• Keen to develop a career within the fiduciary services industry, with a strong work ethic and willingness to learn.
• Motivated to build technical knowledge and develop professional expertise through practical experience and ongoing learning.
• Passionate about delivering an excellent client experience, with strong communication and interpersonal skills.
• Able to communicate confidently and professionally with clients, colleagues, and other stakeholders.
• Proactive and solution-focused, with the ability to work independently while contributing effectively as part of a team.
• Educated to A-Level standard (or equivalent).
• Interested in pursuing relevant professional qualifications (such as STEP, CGI/ICSA, or equivalent) to support career development.