Financial Services Administrator

HGH Wealth Management Ltd - Independent Financial Advisers; York and North Yorkshire; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Study support

Cycle to work scheme

Supportive culture

Recognition and development

Job summary

HGH Wealth Management Ltd - Independent Financial Advisers is seeking a proactive administrator to support Financial Advisers and Paraplanners. You will process new business, manage LOAs, prepare client packs and assist with servicing while maintaining FCA compliance and accurate records.

Experience in financial services admin, KYC/AML checks, and proficiency with back-office systems will help you excel. A detail-oriented, multi-tasking mindset and strong communication are essential.

Qualifications

• Experience in Financial Planning, Wealth Management or IFA environments.
• Proven ability to handle KYC/AML checks and regulatory requirements.
• Strong organisational skills and attention to detail.

Responsibilities

• Processing new business applications across pensions, investments and protection products.
• Managing LOAs and obtaining information from providers.
• Preparing client review packs and supporting ongoing servicing.
• Liaising with clients, providers, advisers and paraplanners to progress cases.
• Maintaining accurate client records and updating back-office systems.
• Conducting KYC/AML checks and ensuring records are up to date.
• Supporting AML processes, including verification and due diligence.
• Assisting with fund switches, withdrawals and transfers.
• Monitoring outstanding requirements and ensuring timely progress.
• Ensuring administration aligns with FCA regulations and company procedures.

Skills

Financial administration

KYC/AML checks

Client servicing

Regulatory compliance

Organisational skills

Communication

Multitasking

Education

A-Levels or equivalent

Tools

Intelligent Office

XPLAN

Job description

Working closely with Financial Advisers and Paraplanners, you will play a key role in supporting the client journey, ensuring efficient administration and maintaining the highest standards of regulatory compliance.

WHAT YOU WILL BE DOING

• Processing new business applications across pensions, investments and protection products
• Managing Letters of Authority (LOAs) and obtaining information from providers
• Preparing client review packs and supporting ongoing servicing requirements
• Liaising with clients, providers, advisers and paraplanners to progress cases efficiently
• Maintaining accurate client records and updating back-office systems
• Conducting Know Your Customer (KYC) checks and ensuring client records remain up to date
• Supporting Anti-Money Laundering (AML) processes, including client verification and due diligence checks
• Assisting with fund switches, withdrawals, transfers and other client servicing activities
• Monitoring outstanding requirements and ensuring cases progress within agreed timescales
• Ensuring all administration is completed in line with FCA regulations and company compliance procedures

WHAT WE ARE LOOKING FOR

• Previous experience within a Financial Planning, Wealth Management or IFA environment.
• Strong understanding of financial services administration processes.
• Experience completing KYC and AML checks.
• Excellent organisational skills with strong attention to detail.
• Professional communication skills and a client-focused approach.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience using financial planning back-office systems such as Intelligent Office, Xplan or similar would be advantageous.
• Knowledge of pensions, investments and protection products is desirable.

WHAT WE OFFER

• Study support
• Cycle to work scheme
• Supportive culture
• Recognition and development