Assistant Front Office Manager: Lead Guest Experience

Yotel Glasgow; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Job summary

YOTEL Glasgow is seeking an Assistant Front Office Manager to join our front office management team. You will work on a 4on / 4off shift pattern alongside one other, with potential night shifts to ensure 24-hour coverage.

You will support daily Front Office operations, coach and assist the reception team, and act as Duty Manager on shift to guarantee guest safety and a memorable stay. If you are an experienced Front Office Supervisor or Duty Manager seeking a new challenge, we’d love to hear

Responsibilities

• Support daily Front Office operations and coach the reception team.
• Act as Duty Manager on shift to ensure guest safety and a smooth stay.
• Work on a 4on / 4off shift pattern and accommodate potential night shifts for 24-hour coverage.

Job description

YOTEL Glasgow is seeking an Assistant Front Office Manager to join our front office management team. You will work on a 4on / 4off shift pattern alongside one other, with potential night shifts to ensure 24-hour coverage.

You will support daily Front Office operations, coach and assist the reception team, and act as Duty Manager on shift to guarantee guest safety and a memorable stay. If you are an experienced Front Office Supervisor or Duty Manager seeking a new challenge, we’d love to hear