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Telford Hotel, Spa & Golf Resort is seeking an experienced hospitality professional to lead floor operations and drive exceptional guest experiences. You will work closely with the team to uphold brand standards and maximise revenues across the restaurant, bar and conference & events areas.
The role requires hands-on leadership, a passion for guest service, and strong management of F&B operations in a 4-star hotel setting. Training and development opportunities are provided.
You will be hands on, working on the floor together with your team, leading by example ensuring brand standards are adhered to, the guest experience is to a very high standard and revenues are maximised at every opportunity. Assisting the Food & Beverage Manager across the F&B operation which will include the restaurant, bar and conference & events areas.
Telford Hotel, Spa & Golf Resort is located in Telford and is 4*, 114-bedroom property. Our hotel overlooks the Ironbridge Gorge with an 18 hole golf course and the dining options include the 1779 restaurant, Gorge bar & lounge, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that all of our hotels have now been accredited with either a Bronze or Silver Award from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Compensation: Competitive salary