Assistant Facilities Manager

CBRE Group, Inc.; Reading; On-site; GBP 21,000 - 27,000; Full time

Job summary

CBRE Group, Inc. is seeking an Assistant Facilities Manager to support day-to-day property operations in Reading.

You will work with clients, vendors and contractors to ensure tasks and work orders are completed in line with established procedures. Responsibilities include handling inquiries, collecting information and reports, filing and documentation, monitoring waste and recycling, and following defined procedures under supervision.

Qualifications

• Strong communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office applications (Word, Excel, Outlook).
• Strong organisational skills with an inquisitive mindset.
• Basic mathematical skills for percentages, discounts, and mark-ups.

Responsibilities

• Work with landlords, tenants, and service providers to implement and follow procedures, policies, and reporting formats.
• Acknowledge client inquiries and collect work orders.
• Collect information and reports to determine performance and progress status.
• File work orders, proposals, department files, and vendor paperwork.
• Monitor activities outside the building, including waste disposal and recycling processes.
• Follow instructions, correspondence, and memos; seek clarification when required.
• Respond to inquiries or complaints from clients, co-workers, and supervisors.
• Use existing procedures to resolve straightforward issues with limited discretion.
• Deliver work by following defined procedures under close supervision and guidance.
• Contribute through clearly defined duties, methods, and tasks.

Skills

Communication skills

Microsoft Office

Organisational skills

Numerical skills

Following procedures

Tools

MS Office Suite

Job description

Company Profile

CBRE is the global leader in commercial real estate services and investment. Through our Facilities Management function, we focus on all aspects of the operations of a set of assets, providing support to Property Managers regarding repairs and investment plans.

Job Title: Assistant Facilities Manager

As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are completed effectively and in line with established procedures.

Role Summary:

• Work with landlords, tenants, and service providers to ensure that procedures, policies, and reporting formats are implemented and followed.
• Acknowledge client inquiries and collect work orders.
• Collect information and reports to determine performance and progress status.
• File work orders, proposals, department files, and other paperwork submitted by vendors.
• Monitor activities outside the building, including waste disposal and recycling processes.
• Follow instructions, correspondence, and memos, seeking clarification when required.
• Respond to common inquiries or complaints from clients, co-workers, and supervisors.
• Use existing procedures to resolve straightforward issues with limited discretion.
• Deliver work by following defined procedures and processes under close supervision and guidance.
• Contribute through clearly defined duties, methods, and tasks.

Experience Required:

• Ability to follow basic work routines and standards in the application of work.
• Strong communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• Strong organisational skills with an inquisitive mindset.
• Basic mathematical skills with the ability to calculate simple figures such as percentages, discounts, and mark-ups.

DISCLAIMER

This job description has been designed to indicate the general nature and level of work performed by employees within this role. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. Responsibilities and duties may change at any time to meet business needs.