Assistant Facilities Manager

Jones Lang LaSalle Incorporated; Camden Town; On-site; GBP 32,000 - 42,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks an Assistant Facilities Manager to support two sites, Farnborough and Hammersmith, ensuring safe, efficient building operations. The role involves maintenance coordination, vendor oversight, and operational reporting, with Monday–Friday in the office and adherence to HSSE standards.

You will assist with repairs, service delivery, and data-driven prioritization to maintain high occupant experience and site performance.

Qualifications

• Relevant experience in facilities management, workplace operations, or a related field.
• Familiarity with service coordination, vendor management, and building operations.
• Proficiency in reporting and day-to-day operational administration.
• Minimum of IOSH Managing Safety or equivalent.

Responsibilities

• Support day-to-day building operations and facilities service delivery across two sites (Farnborough and Hammersmith).
• Coordinate planned and reactive maintenance activities.
• Manage work orders using Corrigo CAFM ensuring SLA-compliant completion.
• Assist with repairs, emergencies, and routine requests.
• Monitor service performance, backlog, and customer feedback.
• Oversee building services such as HVAC and cleaning.
• Support invoice tracking and facilities administration.
• Prioritize operational issues using data and dashboards.
• Collaborate with internal teams and service providers to maintain standards.
• Ensure site coverage on key days and events.
• Comply with HSSE standards and procedures.
• Assist in emergency response coordination and business continuity planning.

Skills

Facilities operations

Vendor management

Reporting

Service coordination

Education

IOSH Managing Safety or equivalent

Tools

Corrigo CAFM

Job description

Role summary: Reporting into the UK Operations Manager, the Assistant Facilities Manager supports the delivery of safe, efficient, and reliable workplace and building operations. This role helps manage day-to-day facilities activity, including maintenance coordination, vendor and service oversight, repairs, workplace support, and operational reporting. The position works across people, systems, place, process, and technology to help ensure a high-quality occupant experience and strong site performance. This is a full time role with the expectation that the successful candidate will be in office Monday to Friday.,

• Support day-to-day building operations and facilities service delivery over the two sites in Farnborough and Hammersmith
• Coordinate planned and reactive maintenance activities
• Execute comprehensive work order management using advanced Corrigo CAFM Management systems, ensuring completion rates within SLA parameters
• Help manage repairs, including emergency issues and routine requests
• Monitor service performance, repair backlog, and customer feedback
• Assist with oversight of building services such as HVAC, cleaning and general maintenance
• Support invoice tracking, reporting, and other facilities administration activities
• Help prioritize operational issues and workload using available facilities data and dashboards
• Work with internal teams, site stakeholders, and service providers to maintain service standards
• Ensure coverage of both sites on key working days and special events.
• Comply with the global HSSE standards and procedures.
• Assist in emergency response coordination and business continuity planning.
  Experience in facilities, workplace, property, or building operations

Qualifications:

• Relevant experience in facilities management, workplace operations, or a related field
• Familiarity with service coordination, vendor management, and building operations
• Proficiency in reporting and day-to-day operational administration

Minimum of IOSH managing Safety or equivalent

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.