Assistant Depot Manager

First Fence Limited; Castle Point; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Cycle to work

Discounts & cash back

Well-being platform

Employee assist

Job summary

First Fence Ltd in Canvey Island is seeking an Assistant Manager to oversee depot activities, support the Depot Manager and drive efficient operations. You will manage inventory, coordinate deliveries, and lead a small team while maintaining safety and strong customer service.

The role requires experience in HR matters, strong planning skills, and the ability to adapt to change within a growing organisation. This is a full-time, on-site position with competitive benefits.

Qualifications

• Experience and understanding of HR issues (e.g., performance, return-to-work meetings).
• Proven ability to plan, organise and prioritise workloads and meet deadlines.
• SAP experience advantageous.
• Ability to manage change.

Responsibilities

• Coordinate customer service with our customer services & sales team, assisting them with enquiries and orders related to the operational side.
• Assist with stock control and inventory management, including receiving and booking purchase orders, stock takes, and regular stock checks, identifying discrepancies.
• Support the Depot Manager in overseeing smooth depot operations, maintaining a clean and safe environment.
• Assist with routing deliveries to ensure they are cost-effective, on time and comply with all relevant transport regulations.
• Adhere to all health and safety regulations and procedures, enforce them to promote a safe working environment for all employees.
• Support the Depot Manager in managing the performance of depot colleagues, providing guidance and identifying training needs.
• Address employee concerns, resolve workplace issues by being a point of call and collaborating with all, contributing to a positive and inclusive work environment.

Skills

HR issues management

Planning & prioritising

SAP

Change management

Tools

SAP

Job description

Location: On site / Kings Rd, Canvey Island SS8 0QY, UK
job type: Permanent / Full-time
Sector and subsector: Leadership & Management | Senior Management
Salary: Negotiable salary

Welcome to First Fence - where security meets innovation! As industry pioneers in Security and Temporary Fencing, we are all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.

Salary: Up to £45,000 per annum

Hours: 50 hours per week, Monday to Friday between 06:00‑22:00

Location: First Fence Ltd, Unit 8-17 Sandhurst, Canvey Island SS8 0QY

Why First Fence?

• Same‑day delivery across the UK
• Six strategic locations, including our National Distribution Centre
• Extraordinary growth since 2010
• Industry innovators setting new standards

As an Assistant Manager you will oversee the full scope of depot activities, providing essential support to the Depot Manager to ensure operational efficiency, inventory accuracy and the timely dispatch of goods. You will help manage a team, optimise processes and maintain a safe, well‑organised working environment while collaborating with other departments.

Key Responsibilities

• Customer Service: Work closely with our customer services & sales team, assisting them with enquiries and orders related to the operational side.
• Inventory Management: Assist with stock control and inventory management, including receiving and booking purchase orders, stock takes, and regular stock checks, identifying discrepancies.
• Depot Operations: Support the Depot Manager in overseeing smooth depot operations, maintaining a clean and safe environment.
• Transport Operations: Assist with routing deliveries to ensure they are cost‑effective, on time and comply with all relevant transport regulations.
• Health & Safety: Adhere to all health and safety regulations and procedures, enforce them to promote a safe working environment for all employees.
• Managing People: Support the Depot Manager in managing the performance of depot colleagues, providing guidance and identifying training needs.
• Employee Relations: Address employee concerns, resolve workplace issues by being a point of call and collaborating with all, contributing to a positive and inclusive work environment.

Requirements

• Accurately and efficiently process orders and deliveries on time.
• Handle customer complaints professionally and promptly.
• Ensure accurate and timely recording of all stock movements.
• Be available to open and close the depot where required.
• Communicate effectively with drivers and customers regarding delivery schedules.
• Address all compliance issues and report hazards.
• Build and maintain strong relationships with customers, proactively managing accounts and making outbound calls.
• Assist with recruitment and selection processes.
• Monitor KPIs to identify areas for improvement.
• Assist with implementation of company policies and procedures.

Skills and Experience

• Experience and understanding of HR issues (e.g., performance, return‑to‑work meetings).
• Proven ability to plan, organise and prioritise workloads and meet deadlines.
• SAP experience advantageous.
• Ability to manage change.

Other Information

Join Us for a Career Beyond Ordinary! Discover a workplace that values your well‑being and success. At First Fence, we are not just offering a job—we offer a lifestyle.

Benefits Snapshot

• Cycling to Work Scheme
• Discounts and Cash Back Benefits Platform
• Holistic Well‑Being Platform
• 24/7 Employee Assist Programme
• 33 Days Annual Leave (inclusive of Bank Holidays)
• Employee Product Discounts
• Recognition Rewards

Ready for a career that cares about you? At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We stand against discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability or any other protected characteristic. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills and experience. We strive to provide equal opportunities for career growth and encourage individuals from all backgrounds to apply.