Assistant Conference and Events Manager (Operational)

Parker's Tavern; Cambridge; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Free meals on duty

Team Member Parties

Room and F&B discounts across Marriott

Refer a friend – up to £400 referral

Job summary

University Arms in Cambridge is seeking an Assistant Conference & Events Manager to support the day-to-day operation of the Conference & Events department and coordinate the events team to ensure smooth delivery from start to finish.

You will liaise with organisers, oversee event set-ups, lead the Events team, and work closely with Kitchen & Sales to uphold the highest standards of food, beverage and guest service across conferences, meetings, weddings and private events.

Qualifications

• Experience in Conference & Events, Banqueting or hotel events is required.
• Supervisory or team-leading experience is essential.
• Excellent customer service and communication skills are a must.

Responsibilities

• Support the day-to-day operation of the Conference & Events department.
• Coordinate the events team and oversee event set-ups and service.
• Liaise with organisers and ensure events run smoothly from start to finish.
• Lead, motivate and support the Events team and allocate duties.
• Work closely with Kitchen & Sales to ensure smooth operation and high standards.

Skills

Conference & Events

Banqueting

F&B operations

Supervisory experience

Customer service

Organisation

Job description

ABOUT US

University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge, and beautiful 272-square-metre wood-panelled Ballroom.

Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years, the Hotel was added to, updated, and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's ‘go-to’ destination, alluring visitors with the promise of a sense of modern luxury.

WHAT WILL YOU BE DOING

As Assistant Conference & Events Manager, you will support the day-to-day operation of our Conference & Events department. You will help coordinate the team, oversee event set-ups and service, liaise with organisers and ensure each event runs smoothly from start to finish. Your tasks will include, but not be limited to:

THE DUTIES

• Supporting the Food & Beverage Operations Manager with the daily running of the department
• Supervising conferences, meetings, weddings, banquets and private events
• Acting as a key point of contact for event organisers and guests
• Ensuring function rooms are set up correctly and on time
• Leading, motivating and supporting the Events team
• Conducting team briefings and allocating duties
• Working closely with Kitchen & Sales to ensure the smooth running of events
• Maintaining high standards of food, beverage and customer service
• Responding professionally and efficiently to guest requests
• Assisting with training and development of team members
• Supporting the department in achieving revenue, service and operational targets
• Monitoring inventory of event supplies and reporting any shortages.

WHAT ARE WE LOOKING FOR IN YOU

• Previous experience in Conference & Events, Banqueting, Food & Beverage or a similar hotel role
• Supervisory or team-leading experience
• Excellent customer service and communication skills
• Strong organisational skills and attention to detail
• Confidence leading a team during busy events
• A professional and positive approach
• The ability to remain calm and organised under pressure
• Flexibility to work evenings, late nights, weekends and bank holidays as required by the events schedule

THE PERKS

As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:

• Competitive salary
• Free meals on duty
• Team Member Parties
• Room and F&B discounts across the Marriott portfolio
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!

RIGHT TO WORK

In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.