Assistant Cluster Meeting & Events Manager

Frasers Hospitality; Reading; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading hospitality company in Reading is seeking an Assistant Cluster Meeting & Events Manager to optimize revenue and manage inquiries for meetings and events. The role involves driving standards, managing client relationships, and ensuring high service levels while achieving budget targets. This position offers competitive pay, bonuses, and various benefits, including discounted rates at affiliated hotels.

Benefits

Discounted staff rates at Malmaison, Hotel du Vin, and Frasers Hospitality

Dining discounts

Funded apprenticeships

High street discounts

Cycle schemes

Healthcare plans

Referral bonuses

Private healthcare

Bonus plans

Life assurance

Qualifications

• Experience in managing meeting and event inquiries.
• Strong understanding of budget construction and financial targets.

Responsibilities

• Maximize meetings & events revenue and occupancy.
• Manage pricing strategies and team development.
• Ensure compliance with brand standards.

Skills

Team Management

Client Relationship Management

Revenue Maximization

Tools

Opera Sales and Catering System

Job description

Assistant Cluster Meeting & Events Manager

Company:

Location:

Reading, RG1

Country:

United Kingdom

Job Type:

Permanent

Job Description

Assistant Cluster Meetings & Events Manager

Rate of Pay / Hours: £30,000 - £35,000 per annum (depending on experience) plus bonus, TRONC, generous company benefits, training & development, 37.5 hours per week

Type of Contract: Permanent

Location: Reading

Reporting to: General Manager and Head of Meetings & Events

Description: To maximize meetings & events revenue, meeting room occupancy, and achieve budgets.

Bases: Reading

Objectives & Responsibilities:

• Work with the Head of M&E and Regional Events Manager to drive standards, processes, product, and M&E revenues.
• Manage meeting, private dining, and wedding inquiries, ensuring business is negotiated to suit hotel needs.
• Monitor weekly inquiry levels and conversion rates.
• Plan and manage team absences and holidays to ensure resource availability.
• Set and review pricing strategies for delegate rates, room hire, and F&B minimum spends.
• Develop team skills through personal development and training.
• Drive occupancy and revenue from M&E spaces and catering.
• Manage M&E offices according to SOPs and ensure compliance with brand standards.
• Use Opera Sales and Catering system effectively for enquiries and bookings.
• Ensure timely payments and credit checks for bookings.
• Support client activities and relationships to maximize revenue.
• Assist with weekly forecasts and performance analysis.
• Achieve revenue targets and budgets.
• Maintain guest, staff, and management respect.
• Promote teamwork via regular meetings.

Additional Responsibilities:

• Ensure financial targets are met and understand budget construction.
• Handle inquiries professionally and manage client relationships.
• Maintain high service standards and department ambiance.
• Develop relationships with guests and promote the hotel.
• Maximize sales opportunities and data accuracy.
• Undertake training and development activities.
• Maintain safety, health, and safety regulations.
• Adhere to company policies and promote a professional image.

Benefits & Perks:

• Discounted staff rates at Malmaison, Hotel du Vin, and Frasers Hospitality.
• Discounted friends and family rates.
• Dining discounts, funded apprenticeships, high street discounts, cycle schemes, healthcare plans, referral bonuses, and more.
• Additional benefits post-probation including private healthcare, bonus plans, and life assurance.

Sustainability & Community:

• Use of renewable energy, waste recycling, eco-friendly cleaning systems.
• Volunteer days for sustainable charities.

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