Assistant Claims Manager Marine Third Party

ZipRecruiter; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Claims Manager for its Marine & Energy team in London. In this hybrid role, you will manage a diverse portfolio of marine liability claims while ensuring compliance with corporate standards. This position offers an inclusive work environment with excellent benefits, including flexible working arrangements and a strong emphasis on work-life balance. If you are passionate about advancing your career in insurance and thrive in a supportive setting, this opportunity is perfect for you.

Benefits

30 days holiday + up to 2 additional days

Flexible working arrangements

10% employer pension contributions

Fully funded private medical insurance

26 weeks paid parental leave

Up to 20 days remote work abroad

Cycle-to-Work scheme up to £5,000

Qualifications

• Experience in managing marine liability and Protection and Indemnity claims.
• Strong attention to detail and accuracy in reporting.

Responsibilities

• Manage high-value marine liability claims efficiently.
• Ensure compliance with corporate standards and procedures.

Skills

Insurance Knowledge

Marine Liability Understanding

Customer Service

Time Management

Communication Skills

Education

ACII or Legal Qualification

Tools

MI Creation Techniques

Job description

Job Description

Primary Details

Time Type: Full time | Worker Type: Employee

Assistant Claims Manager – Marine (Third Party)

Location: London/Hybrid

The Opportunity:

We are seeking a dynamic and experienced Claims Professional to join our Marine & Energy team in London as an Assistant Claims Manager. You will manage a diverse portfolio of claims, including Protection and Indemnity and Marine Liabilities, and support your team across multiple locations.

Enjoy hybrid working and excellent benefits in a supportive and inclusive environment. We welcome insurance professionals eager to advance their careers.

Your responsibilities include:

1. Ensuring team compliance with processes, procedures, statutory, and corporate standards.
2. Managing a caseload of high-value marine liability and Protection and Indemnity claims efficiently.
3. Providing excellent customer service and developing client relationships.
4. Resolving customer issues promptly and effectively.
5. Building and maintaining relationships to support business acquisition and retention, including broker management.
6. Producing monthly and ad hoc reports on claims and reserving positions.
7. Monitoring report accuracy and data quality.
8. Supervising Claims staff to ensure quality and service levels.
9. Supporting team development through PMP and PDP, identifying training needs.

About you:

1. Good understanding of insurance, especially marine liability.
2. Preferably ACII or legally qualified.
3. Knowledge of MI creation techniques and report generation.
4. Effective time management, planning, and organizational skills.
5. Attention to detail and accuracy.
6. Strong written and verbal communication skills.
7. Ability to build relationships with influencing skills.

Why QBE? At My Best?

At QBE, we foster a culture of support and flexibility through initiatives like “At My Best,” emphasizing wellbeing, benefits, and work-life balance tailored to your needs. We are committed to building an inclusive, diverse workplace that values your contributions.

QBE is a global insurer striving to be the most consistent and innovative risk partner. We embrace change and resilience to adapt to an unpredictable future.

We promote a fair, inclusive workplace with flexible working options, including remote work and part-time arrangements. Learn more at our careers page.

QBE Benefits:

• 30 days holiday + up to 2 additional days.
• Flexible working arrangements.
• Automatic enrollment in the pension plan with 10% employer contributions.
• Fully funded private medical insurance for you and your family.
• 26 weeks paid parental leave.
• Up to 20 days remote work abroad per year.
• Sustainable investing aligned with net-zero goals.
• Cycle-to-Work scheme up to £5,000.

Visit our Reward Page for more details.

QBE Awards:

Recent recognitions include:

• AXCO Global Insurance Awards 2024: Network Management of the Year
• Insurance Business UK 5-Star Cyber Awards 2024: Rated as a 5-Star Cyber Insurer
• UK IT Industry Awards 2023: Green Technology Innovation of the Year
• Working Dads Employer Awards 2023: Parental Policies Award