Assistant Centre Manager: Lead Teams & Guest Experience

Flow Sports Personnel Ltd; Bradley Stoke; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus scheme

Food discount

Pension plan

28 days holiday

Training and development

Entertainment vouchers

Job summary

Flow Sports Personnel Ltd is seeking an Assistant Manager for a busy leisure venue in Bradley Stoke, UK. You will be hands-on across all areas of the centre, coaching the team on shift and ensuring top standards of customer service while supporting the General Manager with back-of-house duties.

This role offers a 40-hour contract, nights and weekends work, a competitive salary with monthly bonus, profit-sharing potential, and a broad range of staff benefits including food discounts, holidays,

Qualifications

• Minimum twelve months' management experience in a fast-paced, customer-facing environment.
• Passion for customer service.
• Experience in inspiring and developing large teams.
• Willing to work nights and weekends.
• Ambition for success.

Responsibilities

• Coach and mentor the team on shift to maintain high service standards.
• Ensure the centre operates safely and provides a fun customer experience.
• Support the General Manager with back-of-house duties and front-of-house operations.
• Deliver financial targets and uphold service standards.

Skills

People management

Customer service

Team leadership

Flexible schedule

Ambition for success

Job description

Flow Sports Personnel Ltd is seeking an Assistant Manager for a busy leisure venue in Bradley Stoke, UK. You will be hands-on across all areas of the centre, coaching the team on shift and ensuring top standards of customer service while supporting the General Manager with back-of-house duties.

This role offers a 40-hour contract, nights and weekends work, a competitive salary with monthly bonus, profit-sharing potential, and a broad range of staff benefits including food discounts, holidays,