Assistant Manager - Costa

Chartwells Independent; Cambridge; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Contributory pension scheme

Career development programmes

Digital GP & wider healthcare benefits

Exclusive travel discounts

Discounts on groceries

Cinema tickets

Cash rewards

Wellness and mindfulness programs

Friends and family discounts

Job summary

Compass Group UK&I is seeking an experienced Assistant Cafe Manager for Costa in the UK. You will oversee cafe operations, ensuring exceptional food and customer service while managing 40 hours per week.

You will lead a team, handle inventories, budgets and payments, train staff, and uphold the brand image. A proactive, customer-focused candidate will thrive in a fast-paced environment.

Qualifications

• Experience in a similar management role in food service.
• Strong leadership and communication skills.
• Ability to manage inventories and budgets.

Responsibilities

• Liaise between the team and manager to continually exceed expectations.
• Motivate the team to stay on task and deliver great service.
• Assist with inventories, budgets and action plans.
• Manage tills and process payments.
• Train and support teams, lead from the front.
• Assist with paperwork when required; represent Compass Group UK&I.

Skills

Team leadership

Customer service

Cash handling

Budget monitoring

Job description

We're recruiting an experienced Assistant Cafe Managerwho is passionate about exceptional food and world-class customer service, andwho can confidently oversee all Compass Group UK&I catering and serviceoperations for a major High Street brand on a full time basis, contracted to 40hours per week.

As an Assistant Cafe Manager, you will be responsiblefor ensuring our kitchens and service counters run smoothly and helping todeliver truly incredible food experiences. In return, you'll have theopportunity to progress your catering career with a company that invests in itspeople, celebrates individuality, and rewards and recognises employees who gobeyond the plate.

Here's an idea of what your shift patterns will be: 5out of 7 days

Could you shine as Costa's next Assistant CafeManager? Here's what you need to know before applying:

Your key responsibilities will include:

• Liaising between the team and manager to ensure we continually exceed expectations
• Motivating the team to keep everyone on task
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans
• Managing the tills and processing payments
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Assisting with paperwork when required
• Representing Compass Group UK&I and maintaining a positive brand image

Our ideal Assistant Cafe Manager will:

• Be passionate about exceptional customer service
• Have previous experience in a similar role
• Have experience managing teams
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2708/79246001/52712772/SU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!